Poster News reporters Zhu Xiaoming, Zhang Kun, Zhang Teng report from Jinan.
This winter vacation, the veterans service station in Jinshui Street, Pingyin County has a "new atmosphere", and the young children on the second floor are cutting window flowers and kneading soft soil accompanied by volunteers. On the first floor, some of the older children are reading books and some are doing their homework. It turns out that this is a new special service carried out by the Jinshui Street Veterans Service Station - "Military Baby Care Camp".
Speaking of the origin of the "Military Doll Care Camp", it is inseparable from the meticulousness of the stationmaster Yin Ding in his work. With the arrival of the winter vacation, Yin Ding found that the children in the area, especially the younger ones, often played in the community by themselves, and when he asked, he realized that their parents needed to work or had other things to do and had no time to take care of them. Yin Ding thought that most of the children of the service objects are taken care of by family members or the elderly at home, and it is common to have such a situation of "not taking care of it", so he thought of opening a "military baby care camp" to take care of children of different ages in "zoning", and at the same time, the care service is also open to the surrounding communities.
During winter and summer vacations or daily emergencies, parents can send their children here, and we will help take care of them. Because the safety of children is the most concerned issue for parents, we have done this in place, and it is also to help active military and retired soldiers solve the most practical problems. Yin Ding said.
At the Jinshui Street Veterans Service Station, there are many things like this that are considered for the sake of the service objects from the subtleties. According to Yin Ding, he and his colleagues on the station all take the form of door-to-door service, just like "visiting the door", often go to the service object's home to chat about family life, and immediately start to solve the problem after finding it. They will "veterans do not go out, service to the door", and the normalization of the work of "entering hundreds of doors, knowing hundreds of family affairs, solving hundreds of difficulties, and protecting baccarat" is called "four hundred" service activities. In order to facilitate the long-term preservation and rapid search of the service object files, the Jinshui Street Veterans Service Station also took the lead in using the first storage of veterans' files, and they innovatively carried out the intelligent management of archives under the premise of establishing a paper "one person, one file", using "one person, one code" and "four-color file code", so as to achieve "a pair".
1. Point-to-point" precise service. The "double registration" model benefits service activities to retired servicemen whose household registration is not in the jurisdiction.
When the reporter asked what kind of problems the general service users need to solve on the station, Yin Ding replied with a smile: "In fact, there are not many people who come here to solve problems, because we are all door-to-door services, and everyone comes to talk to us about family life and consult the new policy." ”
It is precisely because of the meticulous attitude towards work that under the leadership of Yin Ding, the Jinshui Street Veterans Service Station will become the first batch of demonstration veterans service stations in the country in 2020; In 2021, it successfully hosted the on-site observation meeting of Jinan City's in-depth implementation of the "Fengqiao Experience" to create a "high-quality" veterans' service station; In 2022, 6 villages (communities) in the sub-district jurisdiction will successfully create national demonstration village (residential) veterans service stations, and in the same year, the service station's "three laws and four systems" work model - "Entering Ten Thousand Homes, Knowing Ten Thousand Families, Solving Ten Thousand Difficulties, and Taking Multiple Measures to Send Care and Warmth to Home" was entered into the "Typical Cases of Service Guarantee Work of National Veterans Service Centers (Stations) (II)" by the National Veterans Service Center for publication and promotion; In 2023, he will be awarded the ...... of Shandong Province Outstanding Veterans Service Station
The achievement of the achievement is an affirmation of Yin Ding's work, but for him, his greatest pride is that he has effectively solved practical problems for retired soldiers. Because he fulfilled the promise he made when he took the initiative to ask Ying to participate in the service work of veterans: he will definitely do this job well with emotion and enthusiasm. And the motivation for Yin Ding to insist on doing this work well is not only the same original intention, but also the touching of the work.
There is a pennant in the service station for veterans in Jinshui Street, Pingyin County, and when it comes to Chang Haijin, a veteran who sent the pennant, Yin Ding can't help but feel very emotional. According to him, Chang Haijin is suffering from cancer and currently weighs less than 100 pounds, and his wife suffers from Parkinson's disease, so his family is very difficult. But every time Yin Ding went to visit, the old man Chang Haijin always said that he was very content with the care of the party and the country, and that the comrades at the service station did not need to come often, but had to help more families who were more difficult than him. "These excellent qualities of the veterans make me feel that we should do a good job in the service station, and we have to be worthy of these veterans and squad leaders! ”
This year is Yin Ding's sixth year of service as a veteran, and even though he has accumulated a lot of work experience, he still has to face many challenges, such as the large number of people to serve and the diversity of problems to solve. However, he believes that in order to do a good job in the service of retired servicemen, it is necessary to face up to difficulties, demand himself with the executive power of being a soldier, and do a good job of the entrustment of retired servicemen.
As for how to judge whether the work of the service station is recognized by the veterans, Yin Ding also has his own most simple thoughts, he said: "If everyone feels cordial when they see us, and they are willing to pull (talk) to us about anything, our work will be in place." ”