With the continuous improvement of living standards, the kitchen has become not only a place for home cooking, but also an external embodiment of the quality of family life. Therefore, many families expect to get a better home life experience by purchasing smart kitchen appliances such as steam ovens. Kantar steam oven series products have been favored by many consumers with excellent product quality and rich service content.
Kantar's customer services are rich in content and solve various problems in the process of use. For users who are new to smart kitchen appliances, Kantar has launched a "Door-to-door Cooking Guidance" service. After receiving the service needs of users, Kantar service team will provide one-on-one guidance to users, recommend cooking recipes suitable for different modes of steam oven, and let users find more cooking options. During the guidance process, Kantar will further introduce the product features and content to strengthen users' awareness of the features and advantages of the product and help them unlock more usage scenarios.
In addition, Kantar's "Community Q&A" and "Live Demo" services can also provide users with more ways to solve problems in the use of products, and easily solve various problems in the process of using products. For users who want to find more recipes, Kantar Home also has a large number of built-in recipe content, which can allow users to enjoy more cooking fun.
In fact, Kantar's customer service philosophy has long been a part of the brand's development. Since its establishment, the brand has adhered to the user-centric, and put forward the service concept of "0 (0 worries before sales) + 0 (0 worries after sales) = (good service experience)", bringing users a high-quality product experience.
The hot sales of Kantar steam ovens and other products have further proved the feasibility and correctness of its concept, and found more directions and possibilities for its development. It is believed that in the future, Kantar will continue to adhere to the user-centric development concept and provide users with more and better kitchen appliances.