In recent years, the kitchen appliance industry has been fiercely competitive, and consumers' requirements for product quality and after-sales service have continued to increase. In this context, Kantar adheres to the user-centric, continues to create new categories, and continuously improves the quality of user services, which has won the attention and recognition of many consumers.
Winning the reputation of consumers not only allowed Kantar Electric to continue to lead in sales, but also allowed it to win a number of industry awards in a row. From "2022 Top 10 Brands in China's Integrated Kitchen Appliance Industry" to "2023 Leading Brand in China's Integrated Kitchen Appliance Industry", and then to "2023 New Kitchen Appliance Pioneer Brand in China's Kitchen Appliance Industry", Kantar has gradually evolved from a pioneer of steam ovens in China to an explorer in the field of new kitchen appliances.
In the eyes of consumers, Kantar's success stems from its intimate after-sales service. In order to allow users to better use its kitchen appliances, Kantar has launched services such as "Home Cooking Guidance", "Community Q&A", and "Live Demonstration" to help users solve various product use problems and provide consumers with a comfortable kitchen appliance experience.
In the "Door-to-door Cooking Guidance" service, Kantar's product service officers provide one-to-one personal guidance to consumers, while answering various details of the products for consumers, while sharing the experience and cooking experience of different products, further deepening consumers' understanding of smart kitchen appliances and helping them find more cooking directions and ideas.
In addition to "door-to-door cooking guidance", Kantar's "Community**Q&A" and "Live Demonstration" also provide consumers with more channels to understand products and answer questions, so that consumers can find the answers to their questions in the first time. For consumers who like to cook, the large number of recipes in the Kantar Home app can also help them make more exquisite and delicious dishes and enjoy more fun in cooking.
As a leader in China's kitchen appliance industry, Kantar is user-centric and brings users a better kitchen and living experience. We believe that in the future, Kantar will continue to improve its service content and bring more surprising experiences to users.