During the Spring Festival this year, buses and subways have taken many measures to provide warm, comfortable and warm operation guarantee for citizens and foreign tourists.
Take multiple measures to ensure the operation during the festival
Travel by bus
During the Spring Festival holiday, a total of 6.3 million passenger passengers were completed, and the actual operation was 17920,000 trips. During the festival, the public transport group will do a good job in the operation of 77 bus lines in 17 cultural and tourism activity areas in our city, and do a good job in dynamic vehicle allocation adjustment in real time in combination with passenger flow, according to the end time of the event, 6 bus lines will extend the operation time, and the cumulative increase in operation will be 324 trips and 3790 operating mileage8 kilometers, transporting about 6,480 passengers.
Before and during the festival, the two-level dispatching and command center of the public transport group will pay attention to the passenger flow of the surrounding bus lines such as farmers' markets and business districts in real time through the intelligent dispatching and monitoring system, and flexibly adjust the transportation capacity in combination with the passenger flow to meet the needs of the public. Before the holiday, combined with the passenger flow of Qingniwa Bridge and Xi'an Road business district, the bus group added 11 bus shopping lines from 9 o'clock to 12 o'clock every day from February 5 to February 8, and the shopping lines have been put into operation with a total of 58 vehicles, 348 operating trips, and 2 passengersMore than 40,000 people.
Travel by subway
According to statistics, the cumulative passenger volume of Dalian Metro in the eight days of the festival is 319800,000 person-times, an increase of 114 over the same period in 201913%。Among them, Metro Line 1 98340,000 person-times, 102 on Metro Line 2980,000 passengers, 51 on Metro Line 3130,000 person-times, 45400,000 person-times, 15050,000 person-times, Metro Line 13 6900,000 people. During the Spring Festival holiday, many citizens choose to take the subway to visit relatives and friends, enjoy the lanterns, and go shopping, with an average daily passenger volume of nearly 400,000 people on the Dalian Metro.
From the statistical point of view, the top five stations in terms of pit stop volume are Xi'an Road Station, Dalian North Station, Qingniwaqiao Station, Xinggong Street Station, and South China Square Station. The station pays attention to the changes in passenger flow in a timely manner, continuously improves the quality of service, gives priority security check services to passengers with the old, weak, sick, disabled, pregnant and with children, and strengthens the patrol and guidance in the station, and helps passengers with large luggage to take the train in a timely manner at key stations such as Airport Station, Dalian North Station, Friendship Square Station, Dalian Station, and Development Zone Station, so as to provide passengers with more convenient, safe and comfortable travel services.
Warm-hearted service accompanies citizens and passengers on their trips
During the Spring Festival holiday, a total of 984 party members, cadres and workers were organized to participate in volunteer service work at 17 bus stations with dense passenger flow, guiding citizens to take buses in an orderly manner, publicizing the city's tourism activities during the festival to the citizens, and answering questions for the citizens on the spot. At the same time, the public transport group provides free hot water services for passengers at 6 bus hub stations, and provides high-quality public transport services for citizens and tourists, which has been well received by citizens. During the festival, the customer service center of the public transport group will answer the consultations, suggestions and appeals of citizens and tourists 24 hours a day, so that the problems of the day will be cleared on the same day. During the festival, the bus group received a total of 65 calls from passengers to praise them, and 23 good people and good deeds occurred.
On Valentine's Day, Laohutan Ocean Park held a Chinese New Year drone show and fireworks show during the Spring Festival, which attracted many Bincheng residents with gorgeous performances and beautiful fireworks. Many relatives and friends who traveled side by side and couples who snuggled up to each other chose Metro Line 5 for the return trip. In order to facilitate the travel of citizens, Hutan Park Station of Metro Line 5 has made various preparations in advance, multi-party linkage, planned the route in and out of the station, and arranged staff on duty at key parts, opened a bag-free channel, and quickly diverted passengers into the station for security checks, so as to escort the safety of passengers.
In order to facilitate the transfer of high-speed rail passengers from Dalian North Railway Station to the subway, the subway line will be delayed in one direction on February 7 and 8 and February 16 and 17. During the festival, in order to ensure the safe entry and exit of passengers, Dalian North Railway Station took measures to limit the flow of passengers inside and outside the station in advance in view of the large number of people returning to the high-speed rail from Beijing and Harbin, and actively organized passengers to queue up in an orderly manner to enter the station. In the last two days of the holiday, the subway stations also ushered in the peak of the return passenger flow after the holiday, and the passenger flow of the subway stations close to the airport, railway station, high-speed rail station and other major transportation hubs has also increased significantly, with the highest passenger flow in a single day of 280,000 person-times, and the station has increased the volunteer service force of the subway in a timely manner to provide consultation, guidance and other services for passengers.
Surprises are continuous, and wonderful activities are unveiled at the station
I hope that the work will go smoothly, peace, joy and all the best! "I hope Dalian Metro is getting better and better!" ......On Chinese New Year's Eve, People's Square Station of Metro Line 2 invited passing passengers to participate in the interactive activity of New Year's wish message and check-in on the occasion of the arrival of the New Year, and sent good wishes to the citizen passengers. Passengers have written down their New Year's wishes with their pens, and the station also sent passengers New Year blessings and exquisite gifts for the Year of the Dragon.
Since the 23rd year of the lunar month, the staff of Metro Line 3 Development Zone Station will select lucky passengers to send New Year blessings and small gifts every day, not only hand-painted blessing cards and blessing characters by the staff, but also handicrafts, hoping to start the beautiful moment of 2024 with the passengers. Early in the morning of the first day of the first lunar month, the Bay High School Station of Metro Line 13 prepared an exclusive surprise for the passengers of the dragon - the "Lucky Dragon Turntable" activity, and the staff also prepared exquisite blind boxes, bookmarks, exquisite dolls and other small gifts for the "lucky dragon treasures". The passengers who were fortunate enough to participate in the event were very happy and said that Dalian Metro was really heartwarming, and hoped that more similar activities could be carried out in the future, so that more people could feel the joyful atmosphere of Spring Festival travel and the warmth from Dalian Metro.
While sending blessings during the Spring Festival, we also received a blessing from the passenger, Grandma Guo. On December 24, 2023, the grandson of the passenger Grandma Guo went missing and came to Ganbei Road Station of Metro Line 5 for help, and was finally found with the contact of the subway staff. After the child was found, Grandma Guo's gratitude could not be calmed, and on January 13, 2024, she personally sent a pennant to the staff. Although the staff repeatedly said that it was also their job duty to help the needs of passengers, Grandma Guo had red eyes: "The child is the heart of the whole family, and I will never forget your help for the rest of my life." Approaching the Spring Festival, Grandma Guo came to Ganbei Road Station again and sent her own paper-cut works, it turned out that Grandma Guo was a paper-cut artist. She smiled and said to the staff: "I cut these by hand, and I will show a little bit of my heart for this little craftsmanship." I wish the subway employees a smooth work and good health in 2024! ”
Featured services to help the development of cultural tourism
In order to help heat up the city's winter tourism market, from February 10 to February 16, the city tour route was opened, with a daily operating time of 09:00 to 16:00, a departure interval of 30 minutes, and further optimized the ticket system, according to the distance between the station to set 3 yuan, 5 yuan, 10 yuan single ticket and 20 yuan daily full ticket, during which a total of 48 trains were operated, carrying 562 citizens and tourists.
Since February 12, the 201 "Centennial Tourism Train" has been put into operation, departing at :00 every day, and increasing the number of 17:00 trains from February 14 to create a new brand of tram tourism, with a total of 17 trains operating during the Spring Festival holiday, carrying 580 citizens and tourists.
In addition, during the Spring Festival holiday, we continued to do a good job in the operation organization of "Light and Shadow Tram" and "Light and Shadow Bus", with a total of 64 "Light and Shadow Bus" operating and carrying 809 citizens and tourists; The "Light and Shadow Tram" has operated a total of 302 trains, carrying about 8,500 citizens and tourists.
Source |Propaganda Department of the Party Committee of the Public Transport Group.
The work department of the party committee, the operation management department, and the passenger transport of the subway operating company.
1, 2 and 3 centers.
Urban Rail Operation Branch, General Management Department, Passenger Transport Department.
Text |Hai Ting, Zhang Yanjing, Cheng Xianping, Zhan Jinxue, Liu Jiawei.
Liu Yunfei, Yang Zheng, Zhao Nan.
* |Zhang Yanjing, Cheng Yanping, Zhan Jinxue, Song Yue, Zhao Lei, Yang Zheng, Zhao Nan.