In order to understand the needs of the special difficult groups and their families in the community, and bring warmth and care to them, on January 11, 2024, the home condolence activity jointly organized by the Sichuan Nong Cheng Yaxin Brigade Public Welfare Team and the Hejiang Community Party and Mass Service Center of Wenjiang District, Chengdu kicked off in Hejiang Community.
Figure 1 Volunteers listen carefully to the demands of special groups in the community (photo by community staff).
During the activity, volunteers and community staff visited the residents in the jurisdiction, and during the visit, they warmly communicated with the residents in the jurisdiction, asked them about their physical health and mental health, listened to and recorded their ideas, difficulties and needs, and effectively "served the people". While visiting each household with special difficulties, the community staff carefully observed, learned about the safety situation of gas and other conditions at home on the spot, stopped the problems found in time, and informed the residents to correct them in time. While going to each house, the community staff will also pay attention to the garbage accumulation in the fire escape downstairs and the loose handrail in the elevator, and inform the property in time after discovering it, and remind them to manage and repair it in time.
Figure 2 Volunteers condolences to the elderly (photo by community staff).
Every time they enter a household, the community staff will express their intentions to the residents, have a cordial conversation with them, fully listen to their thoughts and expectations through homely and in-depth exchanges with the residents, learn more about their living conditions and the health status of family members, ask them about the practical problems that need to be solved in their lives, tell them to take care of their health, encourage them to face life bravely, overcome difficulties, encourage them to strengthen their confidence in life and bravely face difficulties, rely on the current many policies to benefit the people, and think of more ways. Actively look for a new start in life and strive to improve living conditions.
The Spring Festival is approaching, and the flavor of the year is getting stronger. As the Chinese New Year approached, volunteers and community workers delivered milk and other supplies to the residents, sending them deep care and good wishes to their hearts, telling them to take care of their health and encouraging them to strengthen their confidence and hope for life in the new year.
Figure 3 Volunteers carrying supplies on their way to visit families (photo by Wang Yihong).
Condolences to one person, warmth to one household, and drive a piece. Hejiang community continues to work hard in key areas of people's livelihood, earnestly sticks to the bottom line of social and people's livelihood, strengthens assistance services, and makes grassroots services closer to the needs of the people and more cohesive of the people.
A trickle of water becomes an ocean, and love becomes hope. A greeting and a few words, the conversation revealed the full care of the community and volunteers for the special difficult groups in the jurisdiction, and took the visit as an opportunity to deeply understand their real needs. This door-to-door action not only created a good community atmosphere of caring for groups with special difficulties, but also enhanced residents' sense of identity and belonging to the community, laying a solid foundation for creating a happy and harmonious community living environment. Through door-to-door condolences, we, as volunteers of the Heart Travel team, deeply understand that carrying out visits and condolences to the people in difficulty is an effective organizational form to implement the party's mass line activities and improve people's livelihood.
The success of this event was due to the hard work of the community staff and every volunteer, as well as the active cooperation of the residents. As young people in the new era, we will strive to shoulder some weak social responsibilities and dedicate a little strength! We are determined to experience happiness in dedication, harvest happiness, and strive for volunteering! The team will continue to uphold the spirit of dedication, work harder, and actively participate in volunteer activities! (Lin Xuanyi).