eBay overseas warehouse
When using ebay overseas warehouses to complete the sales work of the entire ebay platform, you will encounter some embarrassing situations, how to adjust, and practical experience gives methods.
1. How to improve the restriction of eBay overseas warehouse?
eBay overseas warehouse is restricted, it is recommended to operate according to the following methods.
1. Change overseas warehouse.
Because the items are placed in the overseas warehouse, the overseas warehouse is responsible for the delivery after the order, so if the overseas warehouse is not timely in delivery, resulting in the failure to meet the platform timeliness requirements, it is recommended to replace an overseas warehouse and transfer the goods over, and the overseas warehouses are independent and there is no connection.
2. Communicate and dialogue with overseas warehouses.
At present, the eBay platform stipulates that overseas warehouses must deliver goods within two days, and late delivery will not only cause the store to be affected, but also lead to the loss of orders. Sellers should communicate closely with overseas warehouses to inform the delivery time to avoid unnecessary impacts. Once the overseas warehouse can undertake the seller's requirements and efficiently complete the service of the overseas warehouse, the seller can feel at ease about the delivery.
3. Consult the eBay account manager.
The seller can consult the account manager to see if it is the reason for the store, and if so, let the account manager help solve it and solve it in time.
As a result, the logistics of eBay sellers are not up to standard, the most important thing is that there are illegal operations, or the logistics delivery is relatively slow.
If the seller does not actually use the overseas warehouse for delivery, then change the listing place of the item to the actual location, eBay prohibits the form of virtual overseas warehouse; If you are shipping from China, it is recommended to use the speedpak logistics service plan for delivery.
If it is because of the delivery timeliness, then the seller needs to find a reliable logistics service provider, and at the same time pass the information to the other party in time, and upload the tracking number accurately in time, which can be effectively avoided.
2. What points do eBay sellers need to pay attention to in overseas warehouses in order to make good use of overseas warehouses?
1. How to check the indicators of eBay overseas warehouse?
Sellers can view the overseas warehouse standard module in Seller Central, and the report is updated every Wednesday.
2. How is the timely delivery rate of overseas warehouse products calculated?
If the order processing time and promised arrival time set by the seller at the time of listing is less than 5 days, such as 1 day for order processing and 3 days for EDD (estimated delivery date), the seller needs to deliver the item within 4 working days after the buyer's payment to meet the buyer's expectations, otherwise it will be a non-compliant transaction. In all other cases, the item needs to be delivered 5 days after payment by the buyer.
3. Will the order placed on the same day be shipped on the same day?
For example, sellers in the U.S. need to get a pickup scan before 23:59 on the next day for orders placed before 14:00 MST, and for transactions paid after 2:00 p.m. on the third day, they need to get a pickup scan before 23:59 on the third day.
4. Is logistics tracking necessary?
Not necessarily, but it can provide the best to ensure that eBay reads the delivery information of the item and improves the customer experience.
5. Can I upload the logistics tracking number of the third-party overseas warehouse?
No, the seller must upload the tracking number (tracking number) provided by the last-mile logistics provider, and the tracking number generated by the third-party overseas warehouse is not recognized by the platform.
6. What should I do if the logistics indicators are not up to standard when using eBay overseas warehouse?
As a result, the logistics of eBay sellers are not up to standard, the most important thing is that there are illegal operations, or the logistics delivery is relatively slow.
The seller did not actually use the overseas warehouse for delivery, please change the place of publication of the item to the actual location, ebay prohibits virtual overseas warehouse delivery, once found, it will be permanently banned. If the goods are shipped from China, it is recommended to use eBay's cross-border export e-commerce sellers in Greater China to tailor the cross-border direct mail logistics solution for delivery.
Because of the problem of delivery timeliness, sellers need to cooperate with reliable logistics service providers, and upload the tracking number (tracking number) accurately in time as soon as the tracking number (waybill number) comes out, which can effectively avoid the timeliness problem of delivery.
In short, accumulate more, summarize more, be flexible, and avoid or reduce losses.