In the previous article, Huayanhui explained more than 30 real questions in recent years under the new syllabus of [Personnel in the field of people] in the new syllabus, and this article began to share the real questions under the new syllabus of [Process Field], further helping you to experience and understand the characteristics of the PMP exam under the new syllabus and how to apply knowledge to solve the questions, and draw inferences from one another, in more than two months, one-time, high-level pass the 2024 PMP exam.
Two days ago, a student asked, "People, process, business environment, these areas are mentioned in the PMP textbook".He said that after looking through the 6th and 7th editions of PMBOK and the Agile Practice Guide, he did not see any of these dimensions. Yes!This student is very rigorous and serious, in fact, these three aspects are not the mention in the PMP textbook, it is the mention in the exam syllabus, and the word "field" is used here, and the knowledge field in the sixth edition of PMBOK, and the performance domain in the seventh edition are easy to confuse, but you don't have to be entangled, here you can understand the three parts of people, process and business environment as PMI reorganizes and classifies the matters to be focused on in project management from three dimensions, and replaces "field" with "dimension" It might be easier to understand.
Under the new syllabus, the PMI divides these three areas as follows:
That is to say, all the 180 questions of PMP can be divided into three categories according to what the "subject" they examine, of which 42% are related to people, including team members, including various stakeholders and stakeholders. There are 50% of the topics related to the project, including the initiation of project management, planning, execution, monitoring, closing, various process groups, and various difficult situations of the life cycle, and 8% of the topics related to the project direction and goals.
The grade of each of these three dimensions is ATBN, and the highest grade we usually say is 3A, that is, each of the above three domains (dimensions) received the best grade, exceeding the target grade.
After understanding this knowledge, let's start looking at the topic of [Process Field] today to see how to deal with those difficult things. (Note: If you have any questions about the PMP exam, please feel free to ask me).
Question: A newly hired project manager takes over an ongoing project. When reviewing the project management plan, the project manager realized that the quality management plan was deviating from the known quality requirements. What should a project manager do first?（）
a.Review the quality management plan with project stakeholders.
b.Prepare and submit a change request to update the quality management plan.
c.Ensure that the project follows the current quality management plan.
d.Develop the project as an agile project where quality standards can change.
Huayanhui analysis: answer b. It was found that the quality management plan had deviated, so it was necessary to correct the deviation quickly, so go through the change process and choose B. Option C will go further and further down the wrong path. Option D: Even if it is an agile project, it does not mean that the quality standards can change, and it is more likely that the change from a ** project to an agile project requires a comprehensive evaluation and change process. A is a good pitfall, but it should be noted here that according to the change process, the change should be submitted first, and then the quality management plan should be reviewed by the organization, so A is first and then B. The first step in the change process is to submit a change request.
Q: The Quality Assurance team found that a manufacturing project was failing to deliver a quality product, but the project team members refused to accept the findings. What should project managers do to mitigate this conflict?（）
a.Review the quality management plan with the project team.
b.Drive productive collaboration between project teams and quality assurance teams.
c.Continue to implement the quality management plan.
d.Ask the project team to accept the results of the quality assurance survey.
Huayanhui analysis: answer a. The subtext of this question is that the QA team and the project team do not have the same understanding of product quality (or the quality standards and requirements of the project), so the quality management plan needs to be reviewed. B's approach doesn't solve the problem, it's not a teamwork problem. Option C can't do it because there is already a conflict. Option D directly enforces acceptance by one party, which is usually not chosen – although it may be a common practice in practice.
Question: A project is 80% complete, but most of the deliverables fail to meet the criteria outlined in the quality management plan. What should a project manager do after identifying the root cause?（）
a.Submit a change request detailing the corrective action required.
b.Notify project sponsors and interested parties of non-compliance.
c.Update lessons learned and notify the project team.
d.Review and make necessary changes to the benchmark.
Huayanhui analysis: answer a. Once the "root cause" has been identified, the next step is to eliminate the root cause and take corrective action (strictly speaking, it should be defect remediation). Option B is not a must-do, one is to implement it according to the communication management plan, and the other is not to scare them if it can be solved as soon as possible. Lesson lessons from option C are summarized after the repair is completed. Option D, it doesn't say that there is a problem with the quality benchmark, so it would be wrong to change it - usually, the option to rule out that benchmark if there is a problem with the product or project.
Question: During a project with a limited budget, some team members suggested saving money by skipping quality management. What should a project manager do?（）
a.Ask the sponsor to increase the budget
b.Require interested parties to change quality standards.
c.Due to limited budget, accept the team's recommendations.
d.Educate the team about the importance of quality management.
Huayanhui analysis: answer d. This question is difficult to do for the first time, but in fact, you can choose it directly after understanding the concept of PMP. In any case, the activities of quality management cannot be skipped, and the current concept is that quality management is not one of the constraints of the project, and cannot change with the change of scope, schedule, and cost.
Option A, because of the limited budget already stated, it is not feasible to increase the budget directly. Changing quality standards (i.e., lowering quality standards) makes the project meaningless, and the option is even more outrageous—outrageous, outrageous, and outright in the exam. Remembering this sentence can be a few points:In the exam, we cannot give up our commitment to the quality of the project, including the quality of the deliverables and the quality of the project management process, regardless of how we actually do it.
Question: Due to budget issues, the project team decided to reduce costs by using low-cost equipment with high test uncertainty. However, test results were volatile and variable, and one of the team members understood this and proposed to use a high-resolution device with lower test uncertainty to improve the quality of the test. How should the project manager respond to this proposal?（）
a.The proposal was rejected due to budget constraints and a quality management plan was followed.
b.The offer was accepted because the high-resolution device test has low uncertainty and is able to produce accurate test results.
c.Evaluate the proposal to determine if a high-resolution device is capable of producing accurate test results with low test uncertainty.
d.The proposal was accepted because budget was not an issue when considering quality assurance.
Huayanhui analysis: answer c. This is a change situation, after the change request is submitted, the project manager should make a decision after the organization is fully evaluated, and cannot directly implement or reject the change, so C implies the meaning of evaluating the change request, and it is not appropriate for ABD to directly reject or accept it. Of course, the more rigorous and perfect answer to this question should be: fully evaluate the two test equipment and select it in conjunction with the quality management plan.
1. Multi-functional past papers** practice
2. Well-organized documents, comparable to thousands of courses in many institutions. ）
Good news] According to the needs and feedback of some partners, Huayanhui provides one-on-one PMP exam knowledge points Q&A and tutoring services. The services are provided by professional PMP instructors who are authorized and certified by **, welcome to understand.