A dispute on the dining car of the K511 train caused heated discussions. How will this be handled?
On February 22, the announcement of Guangzhou Railway came out, and the results were surprising! Now Guangzhou Railway has been scolded by netizens to close the comment!
What's going on?
On February 21, a section of "K511 train attendants have a bad attitude and disturb the rest of passengers by having a meal in the middle of the night" went viral on the Internet.
In the middle of the night, the passenger who sent ** was resting in the dining car, but the conductor of ** was dining in the dining car at the moment, and the passenger thought that he had disturbed his rest, and accused the conductor that he should not use the dining car, they were not qualified!
The man spent 15 yuan to eat in the dining car, maybe the dining car was vacant and quiet, so the man rested in the dining car.
In the middle of the night, he was woken up by a commotion, and it turned out that the conductor who had just ** was eating in the dining car!
The man was furious, so he picked up his mobile phone and took a picture of the conductor's violations, and asked them to **!
The man said, "This is not where you are, do you understand?" ”
This is where the passengers eat, you are just service staff, you are not qualified to be here, you have to eat somewhere else! ”
The conductor said: The waiter should not eat? What's wrong with us taking over a shift and having dinner here?
The two sides argued.
The conductor explained that you bought a seat for 15 yuan, not a desk. Or you'll have to charge 120 yuan!
The man thought he was going to overcharge him, but he felt intimidated and said, "Just bully me alone!" Be careful that you don't have any money in your old age, and your pension is gone! ”
Hearing the young man threaten them with the end of the day, everyone laughed angrily.
Some conductors expressed dissatisfaction with the man's shooting: You directly took your mobile phone to record, what do you mean?
Afterwards, the man posted ** on the Internet, ** the "uncivilized" behavior of the conductor!
The man thinks that righteous netizens will definitely condemn their evil deeds, these conductors are too arrogant!
Unexpectedly, the train overturned, and the comments overwhelmingly supported the conductor, thinking that a group of people were vexatious.
The flight attendants are also people, and there is nothing wrong with eating in the dining car. If you don't eat in the dining car, you can eat in **, but you can't eat on the roof of the car!
The food truck is not a place to sleep. The young man used the dining car as a bedroom, and when someone else's meal disturbed his rest, he quarreled with the conductor. I also filmed *** these people.
It's not whoever shoots ** first who is justified.
The man thinks that the flight attendants are the attendants, that they are not entitled to use the public facilities used by the passengers, that they are serving themselves.
The man's attitude of being aloof and blaming the staff also angered netizens. They overwhelmingly scolded the man with the hair, believing that he did not respect other people's professions.
The man was forced to turn off the comments.
On February 22, a notice from Guangzhou Railway made the matter ripple again!
After some investigation and verification, the results given were unexpected!
The circular mainly gives three opinions——
1.The conductor affected the rest of the passengers, admitting that they lacked a sense of service.
2.The conductor was criticized and educated, and was evaluated and dealt with.
3.We sincerely apologize to the affected passengers.
Guangzhou Railway had a very clear attitude and criticized the work attitude of the conductors. It seems that Guangzhou Railway is very strict with its own employees.
But netizens didn't buy it, thinking that Guangzhou Railway indiscriminately criticized the staff, but they apologized to the passengers who were messing around, reversing black and white, and couldn't distinguish right from wrong. The result of such a treatment will chill the employees!
Netizens thought that it was the man who was nitpicking, the staff was not wrong, and it was the passenger who should apologize, he was so loud in the dining car, it was very noisy!
Guangzhou Railway has been so frightened that comments have been closed. There was only a blank space.
The outcome of the event may have surprised everyone.
1.The man didn't expect that he thought that Fa ** would get the support of netizens, but it backfired, and he was condemned instead!
2.The conductor didn't expect that the public officials would be scolded to death as before, and as a result, they got everyone's understanding and sympathy.
3.Guangzhou Railway believes that if you seriously criticize and educate your employees, have a correct attitude, and do not protect your shortcomings, everyone will definitely applaud and praise, but I didn't expect to be scolded!
All three parties are a little embarrassed, especially the Guangzhou Railway. Now I have to be out of sight and out of mind, and as soon as the door closes, we won't see what you say.
The current netizens are amazing! They are aware of everything, but they are not swarming to support the filming, and it is not who shoots who is justified.
Everyone sympathizes with the weak and is willing to speak up for them, for the sake of social fairness and justice. But it must also be based on facts.
The conductor is also an ordinary person, they work hard, they are on duty until midnight, and they have a meal and talk about what's wrong, which is originally a place for everyone's activities.
They pay silently for the passengers every day, and they should be respected by everyone, but they have to be picked up by the passengers when they eat in the dining car, and they have to ** you after arguing a few words, so who is the weakest?
Netizens can recognize the facts, but the relevant departments can't, and such a result can only make the staff feel cold!
What do you think of such an outcome?