As a public facility often used in daily life, smart storage cabinets play an important role. Today, I would like to invite the technicians of our excellent office furniture smart storage cabinet manufacturers to share with you the common problems and corresponding solutions in the use of smart storage cabinets.
Question 1: What should I do if I swipe my card when storing or retrieving items, and the alarm of the electronic locker continues to sound?
A: This is usually the case because the smart locker can't sense and recognize the card. First of all, please check whether the card is damaged, and if it is damaged, please replace it in time or contact the staff. Second, make sure that the card is placed in the sensing area and that the sensing time does not exceed 3 seconds.
Question 2: What should I do if there is no response when I swipe the card when retrieving the items after the free storage time has expired?
A: In general, this is because you don't have enough money on your card to cover the cost of storing your items. Please contact the management staff immediately to make the payment, and then swipe the card to retrieve the items after the payment is successful.
Question 3: What should I do if there is no response when I use my mobile phone to scan the QR code to store or retrieve items?
Answer: Please check whether the mobile network is normal, and pay attention to whether the balance in the mobile payment software is sufficient. If everything is normal, but there is a problem with the internal procedures of the smart storage cabinet, please contact the management personnel with the relevant documents.
The above is the sharing brought to us by the technicians of Youzhi office furniture intelligent storage cabinets. If you have any questions or need help in the future, please feel free to contact us.