Recently, Liu Wei (pseudonym) and his mother were insulted by the clerk when they bought clothes, which aroused heated discussions among netizens.
On February 16, the man Liu Wei decided to buy a sweater for his mother in advance while he had not yet gone south to work. He knows that his mother has worked hard all her life and is never willing to spend a lot of money on new clothes. However, when he happily walked into the store, he was hit by an unexpected blow. The clerk's casual words pierced him deeply.
A pedestrian street in Liu Wei's hometown, although this fourth-tier city is not too prosperous, this street is quite high-grade. Here, one or two thousand clothes may be just ordinary ** in big cities, but in remote countryside, this ** is simply sky-high! However, for the sake of his mother, Liu Wei was willing to spend money.
There are clothing stores next to each other on the pedestrian street, and the dazzling array of goods makes Liu Wei's eyes dazzled. **A little sweater costs thousands of dollars, even if some clothes with a higher price are discounted, it is almost this**.
Liu Wei took his mother to pick one family after another, and his mother always had the clothes he liked too expensive, and he never found the right one. Suddenly, Liu Wei remembered a store he used to frequent, and decided to take his mother to give it a try, maybe there would be an unexpected surprise. However, if he had known that this kind of heartwarming thing would happen, Liu Wei would definitely not go.
Liu Wei found a sweater of high quality, and his mother looked very happy when she put it on. He caught a glimpse of the sign saying 3,500 yuan, but he didn't take it to heart because he knew that the store often had discounts. If it is around 2000 yuan, he will not hesitate to buy it. At this moment, the female clerk handed over a cup of coffee with a smile on her face, and Liu Wei took the opportunity to ask about the discounted price. Unexpectedly, the female clerk told him that the sweater was never on sale and that he needed to buy it at full price. Hearing this, her mother's face changed drastically, and she hurriedly pulled Liu Wei away. Soon after they walked out of the store, they heard the female clerk sneering behind their backs, thinking that they were just here to drink coffee and try on clothes, and they couldn't afford such expensive clothes.
Liu Wei heard the insult from the female clerk, and he felt very angry. He went back to the store and asked the clerk to repeat what she had just said. The female clerk didn't expect Liu Wei to be so serious, so she hurriedly compensated. Liu Wei said very angrily: "I'm not a hamster, you get free coffee, I will give you money, I hope you don't insult anyone again in the future!" There's nothing wrong with your expensive clothes, it's my right not to buy them, but you don't have the right to insult me! ”
When the female clerk heard Liu Wei's words, her face was blue and red, and she couldn't wait to find a crack in the ground to get into. Liu Wei is right: there are no laws and regulations that require shopping when entering the store, and there is no requirement that you must buy a fitting.
This matter has attracted widespread attention on the Internet, and netizens have been hotly discussed. Some people think that online shopping is better because at least the customer service will affectionately address you as "dear". When shopping in a physical store, sometimes you have to put up with the indifference of the clerk, and it is not convenient to try on clothes. However, some netizens supported Liu Wei's point of view, believing that if you think the clothes are expensive, you can not buy them, and the free coffee provided in the store is not just for customers who buy clothes. In short, everyone has their own opinion.
When commenting on this matter, he said that if he put himself in Liu Wei's position, he would definitely feel uncomfortable in the face of such an unpleasant thing. As Liu Wei said: "Although your clothes are very expensive, I didn't do anything wrong, I just tried them on." You have the right to ** your clothes, but you don't have the right to insult me. ”
From the perspective of a female clerk, as a member of the service industry, you should have basic professional qualities. If a guest accidentally damages a dress while trying it on, the clerk can of course ask the guest to purchase it or compensate for it. However, if a customer simply tries on a piece of clothing, the clerk should not make a face to the customer.
Although the salary of store staff in many brick-and-mortar stores is directly linked to the turnover, it is understandable that store employees want to sell clothes, but whether customers will buy clothes or not depends on the customer's own choice.
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