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If you find that your products are being sold at a low price without authorization, you can consider taking the following measures.
1.*Collect Evidence**: First, the brand should collect all relevant evidence, including screenshots of the sales page, transaction records, logistics information, etc., to prove that the seller is selling their products without authorization.
2.Contact Seller: Brands can try to contact the seller and ask them to stop selling. You can get in touch with the seller through the chat tool provided by the platform or other ***. When communicating, be calm and polite, and make it clear that the seller's actions are unauthorized.
3.*Complaint to the e-commerce platform**: If the seller is unwilling to stop selling or fails to contact the seller, the brand can complain to the e-commerce platform. Most e-commerce platforms have dedicated complaint channels through which brands can submit complaints and provide previously gathered evidence.
4.*Request the e-commerce platform to intervene in the investigation**: If the e-commerce platform fails to address the complaint in a timely manner or fails to take appropriate action, the brand may consider requesting the e-commerce platform to intervene in the investigation. You can make a request through the customer service of the platform or the *** of the relevant department.
5.*Seek legal assistance**: If none of the above measures work, brands may consider seeking legal assistance. You can consult a lawyer or sue the seller to demand compensation for losses and legal responsibility.
The above measures are for reference only, and the specific handling methods may vary according to different platforms and specific circumstances. Therefore, it is recommended that brands understand the relevant laws, regulations and platform regulations before taking any action to ensure that their actions are legal and compliant.