On the fifth day of the Lunar New Year, when most people were still immersed in the joyful atmosphere of the festival, the treasury staff of the Jinan Treasury of the Jinan Branch of China Construction Bank came to the unit at half past seven and started the day's work.
Planning, document preparation, vehicle scheduling, bookkeeping, warehousing, warehousing, ...... deliveryThe day's work is intense and orderly, and the treasury staff needs to maintain a high level of concentration, "because there is no room for a penny to be missed here." ”
Every morning at 8:20 a.m. for the first time in and out of the vault, to 7 p.m. for the last time out of the vault, CCB Jinan Treasury clerks spend at least 5 hours a day in various vault areas and areas. It is different from the spacious and bright environment of the bank lobby. The vault is airtight, and the only thing that accompanies the treasurer is the banknotes placed by the box, the high-definition surveillance camera and the assembly-line work.
Duan Yijun, Zhao Zunfeng, Duan Wensheng, and Zhang Rufeng are the treasurers of the cash vault. Among the four, 54-year-old Zhao Zunfeng has been in this position for 19 years. In his view, the vault keeper is a "senior porter", and the most important job of the day is to carry cash and precious metals.
Before the Spring Festival, users' demand for cash increased significantly. On average, CCB's Jinan Treasury handles about RMB200 million per day. According to the weight of a 100 yuan banknote, 200 million yuan weighs about 4,500 catties. Zhao Zunfeng and three other colleagues had to put all the cash in the warehouse, count, bundle, count, inspect and leave the warehouse. A bundle of cash should be handled at least 3 times. Calculated that 4 people have to carry nearly 7 tons of cash a day, which is a veritable cash "porter".
Tired, but fulfilling. The vault is located underground, the air circulation is not good, and we work every day smelling the smell of money and car exhaust. In addition to banknotes, a large number of coins are counted every day. In a week, only 1 yuan of coins has to be cleared and transported more than 2 tons. Therefore, to do this job, you must be patient, careful, and have abundant physical strength. Zhao Zunfeng introduced that at present, most of the treasurers of Jinan Treasury are over 55 years old, and despite the aging of personnel, everyone's enthusiasm for work has not diminished at all. "Now that you're in this position, you should do your job well, no matter what the reason. Zhao Zunfeng said with a smile.
When night falls, the clerk finishes his day's work. The streets of the city are full of traffic, and the flaming red lanterns and dazzling lights seem to still tell the joy of the gathering, but no one in Jinan's treasury staff, including the treasurer, the banknote clerk, the cash clearing clerk, the self-service equipment maintenance staff, etc., dares to slack off.
This is because CCB Jinan Treasury undertakes 365 days a year to provide cash services for more than 130 outlets in the city, partial payment business for 15 prefecture-level vaults, and centralized maintenance of more than 320 self-service equipment in Jinan urban area. Not only do they have to do their day-to-day work, but they also have to deal with emergencies at any time. For example, if a user swallows a card when withdrawing money from an ATM machine and needs to deal with it urgently, it is necessary to link the allocation group, warehouse management group, self-service equipment group, and clearing management group in time to help users deal with the problem in the first time.
Not only that, in recent years, CCB Jinan Treasury has also adjusted and optimized the accounting processing of self-service equipment, and continued to open cash value-added services such as cash asynchronous and cash red envelopes in light of the actual situation, which has greatly reduced the labor intensity of the outlets. At the same time, it actively carried out the activities of no residual day for outlets, and the outlets could go to the Jinan vault at any time to deal with the residual coins received, which further empowered the outlets and reduced the burden, and effectively improved the cleanliness of the RMB in the jurisdiction of Jinan.
Before the end of the Spring Festival holiday, I have to come to work at least once. The customer comes first. Zhao Zunfeng said with a smile. Customer first is not only the service concept of CCB Jinan Vault, but also the belief engraved in the bones of all CCB employees. During the Spring Festival holiday, many CCB employees worked hard to provide financial services to meet the needs of the masses with sincerity, and interpreted the responsibility and responsibility of "the great man of the country" with perseverance.
*: China.com.