Yelp has also joined the ranks of platforms expanding their use of artificial intelligence, as it has introduced a new feature on iOS that aggregates user reviews in a paragraph of text near the top of the company's Yelp page. According to Yelp, this new feature uses large language models (LLMs) to analyze user feedback to highlight"Based on first-hand reviews, pick out what the business is best known for"。
This may include mentioning the vibe of a certain location, popular dishes, amenities, etc. One of these examples, as shown at the top of this article, describes a restaurant as:"A retro restaurant known for classic cheeseburgers and affordable **"。
This sounds similar to the practice of companies like Amazon and Newegg in summarizing reviews, but Yelp's version isn't comprehensive enough because it doesn't single out any of the pros and cons raised by users.
Akhil Kuduvalli Ramesh, senior vice president of consumer products at Yelp, said the display of AI summaries will depend on the software recommendations that the company uses to highlight user feedback"A reliable number of recent reviews"。AI-driven summaries are only available to companies in the restaurant, food, and nightlife industries.
Yelp has also added a few other features to the iOS app, including a new homepage feed that uses artificial intelligence to surface more content relevant to local businesses and**. In addition, Yelp revamped search on iOS to include more** in the search results page, such as a marquee showcasing foods that users search for frequently. This allows users to swipe through popular dishes at local restaurants, such as pizza, ramen, or tortillas, when they're looking for something specific.**
As for the Android app, Yelp only launched last year on iOS"Surprise me"Options. Users on Android devices won't be able to enjoy AI summaries, overhauled search results, and revamped homepage content until later this year.