Focusing on the goals and task requirements of the operation of "one network unified management", this report sorts out and analyzes the development background and trend of "one network unified management" operation, puts forward the overall framework of "one network unified management" operation, and puts forward corresponding implementation suggestions for the planning of the "one network unified management" operation system, specific operation content, typical scenario operation, operation tool platform, etc., aiming to provide relevant reference and guidance for the operation of "one network unified management" in various regions, and help the long-term sustainable development of "one network unified management" in smart cities.
Smart city "one network unified management" operation.
Through the planning of the operation system, in the early stage of the construction of "one network unified management", the operation organization, departments, positions and related supporting specifications will be considered in advance and included in the top-level design, the operation mechanism and standards between various organizations will be standardized, and the changes in the operation organization, operation process, rules and regulations, evaluation and measurement will be continuously updated iteratively, so as to avoid the suspension of some links of the "one network unified management" after the completion of the project without an operating organization to undertake the operation work.
Through business operations, focusing on the goal of "one network unified management" to efficiently handle urban incidents, standardize operational work such as sorting out and optimizing processes, and avoid the list of matters and processes not being updated in a timely manner due to business changes, resulting in various problems such as unclear responsibilities, mutual blame between departments, and repeated disposal of cases, which affect the overall operation efficiency of "one network unified management".
Through data operation, we can fully mine and give full play to the value of data, use big data and AI mining and analysis to aggregate urban event data in the "One Network Unified Management" platform, find problems, reduce problems, and warn problems from the source, provide data basis for efficient problem solving, and analyze the efficiency of incident disposal from the aspects of event allocation efficiency, disposal time, and completion rate, so as to provide a scientific basis for improving the timeliness of incident disposal.
Through the operation of the common support platform, the data and interface docking standards of each platform are standardized, and continuous monitoring, analysis, improvement and optimization are provided for the sharing capabilities, intelligent discovery capabilities, and data processing capabilities of the common support platforms, so as to provide platform support for the efficient operation, integration and innovation of "one network unified management".
Through application operation, we will continue to improve the operation mechanism and system, optimize the efficiency of grassroots forces, enhance the application value of "one network and unified management", and empower and promote the capabilities and excellent applications of common platforms, so as to promote the construction of grassroots digital capabilities.
Through security operation, we build a complete security management organization and system, monitor and warn to find problems, carry out emergency response to problems and business recovery after the incident, and conduct regular compliance audits, risk assessments, and continuous optimization of emergency response for system operations, so as to continuously improve the security guarantee capability of "one network unified management" of smart cities.
Through scenario-based operations, we carry out targeted business combing and analysis, scenario support scheme design, scenario-based application design, plan design and other operational work around specific business scenarios such as Taiwan flood control, grid governance, and major event support, and make full use of the effective integration of data, common support platforms, and various applications, design and innovate digital solutions for business scenarios, and accurately improve the digital efficiency of business scenarios.
Through the operation tool platform, it provides operation management and business support capabilities for "one network unified management" digital resource management and rapid construction of scenario-based applications.
Prospect of "one network unified management" operation of smart cities.
Continue to innovate the reform of the system and mechanism: further carry out the reform of the system and mechanism, and establish a "unified management" reform and construction management model of "unified leadership, overall management, and professional operation".
Explore the integrated development model of construction and operation: This model incorporates the operation organization, system, and mechanism into the project blueprint design at the early stage of project planning, and coordinates the construction and operation with the concept of long-term sustainable development, which helps to avoid the situation that the project is not easy to use, cannot be used, and does not like to use after construction.
Innovate and diversify government-enterprise collaborative operation service channels: Through the integration of carriers, technology, talents, capital, and data multi-factor capabilities, a "one network unified management" operation system ecology with the characteristics of "technology + enterprise + capital + data" has been formed.
Continuously improve the construction of standards and specifications: In operation, we should continue to build and improve the standard and specification system, and give full play to the role of standards in guiding, supporting and standardizing.
Continuous innovation in the construction of application scenarios: It is necessary to continuously explore and build innovative application scenarios of "one network and unified management" based on business-oriented, scenario-driven, and technological innovation, so as to promote business reform and application upgrades.
Continue to empower the construction of data resource aggregation: We should rely on big data-related platforms to strengthen data governance, data sharing and exchange, effectively use unstructured data such as **, audio, and ** perception data, and explore and mine the value of aggregated data scenarios through multi-dimensional data association.
Strengthen the application of advanced technology to support operation and construction: We should continue to combine the latest technical means to realize intelligent event perception, early warning analysis and automatic risk assessment in the operation stage of "one network unified management" through AI big models, big data analysis and other technologies.
Open up the unified management and operation system of one network at the grassroots level: on the basis of the existing grassroots management responsibility area, the superposition, optimization and integration of multi-department grids are carried out to ensure that the forces of multiple lines are fully covered and evenly distributed in the responsibility grid, and on the basis of the comprehensive management grid, the professional grid of multiple departments such as public security, urban management, and municipal supervision is integrated to achieve "multi-grid integration".
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