Summary:China's Ministry of Transport recently revised the Measures for the Administration of the Express Market, stipulating that from March 1, express delivery companies are not allowed to deliver express mail to terminal service facilities such as smart express boxes without the user's consent. The move aims to strengthen the management of express delivery services and protect the legitimate rights and interests of consumers.
China's Ministry of Transport announced the newly revised "Express Market Management Measures", which will come into force on March 1 this year, aiming to further regulate the order of the express delivery market and protect the rights and interests of consumers. According to the Measures, express delivery companies must obtain the explicit consent of users before they can deliver express mail to terminal service facilities such as smart express boxes or express service stations. This regulation reflects the great importance that China attaches to the quality of express delivery services, and also reflects the respect for consumers' personal choice.
From an international perspective, China's move has received widespread attention. Europe, the United States, Russia and other countries** have also reported on this, arguing that China's new regulations on the management of express services may have an impact on global express service standards. Especially in today's rapid development of e-commerce, the quality of express delivery services is directly related to consumer experience and the reputation of e-commerce platforms.
China's new regulations emphasize the protection of consumer rights, which is in line with international trends. For example, the European Union's Consumer Rights Directive also emphasizes the rights of consumers in their purchases, including the right to timely delivery and return of goods. China's express service management measures echo this, showing China's determination to align with international standards in the process of globalization.
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