Fat Donglai s textbook crisis public relations employees who did not taste according to the standard

Mondo Social Updated on 2024-02-19

Much attention".Fat Donglai employees quietly squatted down to taste noodles"The incident was hotly searched by 89 domestic **, and then Fat Donglai issued a statement of the situation".Dismissal of employees who violated the rules for tastingIt has aroused heated discussions in the whole society. Fat Donglai released a 13-page investigation report early this morning, giving the final treatment plan:"Noodle tasting" employees are no longer dismissed and transferred to non-food postsThis operation is a great joy, which can be called a textbook crisis public relations case.

Fat Donglai's investigation report reviewed the whole process of the incident, and finally selected two sets of treatment plans, and selected the second plan as the final treatment result after democratic voting: "Taste noodles" employees are no longer fired, and can continue to work in Fat Donglai and be transferred from the food post; The supervisor upheld the penalty of "three months by one level"; Close the hot pot stall.

Looking back on the whole process of the incident, it can really be described as twists and turns. From the online exposure to the controversy caused by the explanation of the situation, expert lawyers have pointed out that the punishment is too heavy, and Fat Donglai released the final results. Fat Donglai took the lead step by step, not only maintaining the brand reputation, but also taking care of social emotions, and a crisis was quietly resolved.

I have to say that this textbook treatment has not only calmed down, but also made the company's system more perfect, and the employees have been properly placed, which is convincing and convincing.

Yu Dong said that there are too many people who interpret Fat Donglai, but so far no one has understood. has worked all his life, but he thinks that it is a sadness for Fat Donglai to be deified, "It's nothing more than being kind and sincere." In fact, everyone should live sincerely. ”

Some netizens said that equality, respect and empathy are really the most valuable products of human society, and real enterprise management is reasonable, evidence-based and humane.

Netizens "teasing commas and saying": At first, I thought that Fat Donglai was a supermarket that took the Internet celebrity route, but I didn't expect to deal with negative events in such detail, appropriately, and without favoritism. I didn't expect that there would be a vote in the Democratic Resolution Chamber. The result of the punishment is justified. It is an ideal enterprise in my mind, praise to Fat Donglai!

was not kidnapped by morality, did not treat the audience as fools, and there were favors outside the rules. For the employees of the company, the employees will also work harder to repay the enterprise, this is the legendary two-way rush, right?

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