Ping An Pay was fined 7.09 million Ping An Group responded to the incident

Mondo Finance Updated on 2024-02-10

Ping An Pay was fined 7.09 million Ping An Group responded to the incident

Daily Financial News", on January 30, the Shenzhen Central Branch of the People's Bank of China issued an administrative penalty information announcement, Ping An Pay Technology Service *** hereinafter referred to as"Ping An Pay Technology"He was warned for a series of violations and confiscated 505 514 of his illegal gains$36 and a fine of $6,590,000.

Ping An Pay's illegal acts include: violating institutional management regulations; Violation of provisions on the management of reserves; Violation of merchant management regulations; Violation of liquidation management regulations; Violation of account management regulations; Other illegal acts that endanger the normal operation of payment institutions, damage the legitimate rights and interests of customers, and endanger the payment service market; Failure to comply with customer identification obligations as required by law.

In addition, Lin Moufan, then deputy general manager of the Internet payment department of Ping An Pay Technology, was warned and fined 210,000 yuan.

Regarding the above penalty information, Ping An Pay Technology responded to Jiemian News, saying: The above punishment is related to the problems found in the central bank's inspection of the company in 2019, and all rectifications have been completed.

Ping An Pay said that in 2019, the People's Bank of China carried out a comprehensive law enforcement inspection of the company, and put forward opinions and rectification suggestions on the problems existing in the company's work. After receiving the opinion from the People's Bank of China, Ping An Pay Technology attaches great importance to it, actively improves it, implements it one by one, and has completed all the rectification work in accordance with regulatory requirements. Ping An Pay Technology resolutely supports the strict regulatory requirements of the People's Bank of China for the payment industry, adheres to compliance operations, continuously strengthens the service capabilities, consumer rights protection and technical strength of the integrated payment platform, and strives to build a good payment ecosystem with stable and high-quality development.

According to the official website of Ping An Pay Technology, it is the main integrated payment solution service provider of Ping An Group. In 2006, Shenzhen One Card Club was established, in 2011 the first batch of "Payment Business License" issued by the People's Bank of China, in 2012 by Ping An Insurance (Group) of China *** company investment management, since then become a member of Ping An Group! In 2012, the company was invested and managed by Ping An Insurance (Group) of China and became a member of Ping An Group.

.In recent years, Ping An Group's diversified services and products have fully covered all scenarios of Ping An Group, and exported to customers in various industries such as retail, business travel, entertainment, and financeIn recent years, the company's diversified services and products have fully covered all scenarios of Ping An Group, and exported to customers in various fields such as retail, business travel, entertainment, and finance. "

It is worth mentioning that this is the first fine received by Ping An Pay Technology since its establishment. In addition, the company and another third-party payment institution of Ping An - Ping An Pay Electronic Payment***hereinafter referred to as"Ping An Pay electronic payment"The two payment institutions, as well as the board of directors of Jieyin E-commerce and Wanlitong Points, are all part of Ping An One Wallet.

At the beginning of 2019, it was rumored that Ping An Group executives contacted and communicated with the People's Bank of China"Double One (one wallet, one account)."In the matter of the merger, it was hoped that the subsidiaries in the same fintech field would be packaged and listed, but because the People's Bank of China opposed the VIE structure of payment institutions, the merger ultimately failed.

In terms of qualifications, Ping An Pay electronic payment and Ping An Pay technology are two technologies that overlap with Internet payment and mobile payment, the difference is that the former is an additional qualification for bank card acquiring, and the latter is an additional qualification for the issuance and acceptance of prepaid cards.

Ping An Pay Electronic Payment was established in 2002, formerly known as Shanghai Jieyin Information Technology***, renamed after merging into Ping An Group in 2013, and terminated the prepaid card issuance and acceptance qualification when it was first renewed in 2016 (limited to recharging real-name online payment accounts). Perhaps it is precisely because of this technical aspect of Ping An Pay"Differences"Ping An Pay electronic payment is more prone to compliance issues.

On January 16, 2023, Ping An Electronic Pay was warned and fined 2.18 million yuan by the Shanghai Branch of the People's Bank of China for violating merchant management regulations, clearing management regulations, barcode payment management regulations, transactions with unidentified customers, and failing to comply with the prescribed format terms of use.

Looking ahead, Ping An Pay was fined 40,000 yuan, 30,000 yuan, 70,000 yuan, 190,000 yuan, and 20,000 yuan respectively from 2017 to 2020 for repeatedly violating the relevant regulations on payment activities and failing to implement the localized operation and management responsibilities of procurement activities in accordance with the regulations.

On the Black Cat complaint platform, to:"Ping An Pay Technology Services***"Among the user complaints for the keyword, Ping An Pay Technology compares with it"Brothers"Ping An is easy to pay"Slightly better"。On the Black Cat complaint platform, to:"Ping An Pay Technology Services***"There were 110 complaints for keywords, the most recent of which occurred on January 18 of this year. Most of the complaints are focused on:"Unknown deduction, malicious deduction Deduction without reason"and so on, most of the complaints are currently shown as:"Closed"。

According to the official website of Ping An Payment Technology, it is provided"Save worry, time and money"Its official website has been opened"Customer complaint channels and handling processes"tag, the company said:"Our company will take the primary responsibility for handling complaints, fulfill our service commitments, and continue to improve user experience and quality"。In addition, the company also passed"Ping An Pay Anti-Fraud Code"to help users avoid"Inexplicable deduction"Misunderstandings.

It is worth noting that, according to incomplete statistics, in 2023, more than 50 fines will be issued in the third-party payment field, with a total amount of more than 6.2 billion yuan and tens of millions of yuan in fines. Violations of anti-money laundering regulations are still frequent penalties for payment institutions in 2023"Hardest hit areas", more than 60% of the fines are involved"One crime, two punishments", that is, the person responsible is fined.

According to the analysis of industry insiders, strict supervision will become the norm, and the development of third-party payment institutions is going through a sandstorm stage.

On December 17, 2023, the Regulations on the Supervision and Administration of Non-bank Payment Institutions were officially promulgated and came into effect on May 1, 2024. The Regulations focus on four aspects: first, clarify the definition and license establishment of non-bank payment institutions; the second is to improve the rules of payment activities; the third is to protect the legitimate rights and interests of users; Fourth, clarify regulatory responsibilities and legal responsibilities.

The regulations clearly stipulate that the same shareholder shall not directly or indirectly hold more than 10% of the capital or voting rights of two or more non-bank payment institutions with the same business type. The same actual controller must not control two or more non-bank payment institutions with the same business type, except as otherwise provided by the state. According to the regulations, it is expected that the number of licenses will continue to decrease, with a total of 15 payment licenses cancelled by 2023. Since the issuance of the first batch of tripartite payment licenses in 2011, a total of 85 payment licenses have been cancelled by the end of 2023, bringing the number of payment licenses to 186.

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