As the aviation market becomes increasingly competitive, airlines are becoming more aware of the importance of providing quality service. In an effort to improve passenger satisfaction, many airlines are taking a range of measures to enhance the passenger experience from waiting at the airport to the flight. How airlines can differentiate their services to attract and retain travelers is key.
Cathay Pacific's initiatives include the launch of a range of new in-flight products and services to further enhance the flying experience for passengers. Cathay Pacific's latest Airbus A321NEO aircraft offers 4K UHD screens, 4K entertainment on demand and Bluetooth audio connectivity in all cabins, as well as personal Bluetooth headphones** for 4K Hollywood and Asian movies and TV shows. Cathay Pacific is the first airline in the world to offer this service. In addition, Cathay Pacific's Airbus A350 aircraft introduces a new and upgraded interface that makes it easier for passengers to explore in-flight entertainment, and an interactive journey map allows passengers to enjoy a truly seamless in-flight entertainment experience. The new interface will also be introduced to other models in the future.
Cathay Pacific's long-standing commitment to service can be seen in January's passenger traffic. It is reported that Cathay Pacific will carry 171 passengers in January 2024720,000 passengers, an astonishing increase of 66 over the same period last year4%。Cathay Pacific Group carried more than 2 million passengers in a month, with an average of more than 70,000 passengers a day.
Cathay Pacific has made significant progress in improving its service and expanding capacity. The company continues to increase investment to optimize the flight network, improve flight punctuality and customer satisfaction, and provide passengers with a more convenient and comfortable travel experience.
We are very pleased to see Cathay Pacific deliver such an impressive performance in January 2024. "This is a testament to the positive results of our efforts to continuously improve our service quality and expand the scale of our flights." In the future, we will continue to strive to provide better services to passengers and lay a solid foundation for the company's sustainable and steady development. ”
Cathay Pacific will continue to uphold its positioning of "rooted in Hong Kong, backed by the motherland, connected to the world", and contribute to the development and development of the Greater Bay Area. As an important part of the domestic and international aviation hub, Cathay Pacific will provide more development opportunities for the implementation of the National 14th Five-Year Plan as Hong Kong International Airport (HKIA) expands its passenger and cargo capacity. At the same time, Cathay Pacific will continue to deepen the layout of the Greater Bay Area, actively participate in the domestic circulation, promote international circulation, accelerate the connection between the Greater Bay Area and the rest of the world, provide convenient channels for more global talents and passengers, and realize global connectivity and exchange.