Aviation services are essential to enhance the travel experience of passengers, and flight attendant service is a direct reflection of the professional level and service quality of airlines. In recent years, as the competition in the aviation market has intensified, airlines have actively worked to improve the quality of flight attendant services. As one of the airlines, Cathay Pacific has a strong focus on improving the service standards of its flight attendant team to attract and retain customers.
Flight attendant service, the guardian angel of Cathay Pacific
Cathay Pacific's flight attendants are distinguished by their expertise and extensive knowledge, which allows them to act quickly and accurately, especially when dealing with emergencies. In the event of any in-flight emergency, Cathay Pacific's flight attendant team is able to quickly organise a safe evacuation of passengers to ensure the safety of each passenger.
In addition to the ability to respond to emergencies, Cathay Pacific's flight attendant services also include providing passengers with a variety of convenience and comfort in the sky, from catering to catering to meeting passengers' individual needs, Cathay Pacific's flight attendant team always provides professional and enthusiastic service to ensure that passengers enjoy a warm and comfortable flight experience.
Recruiting in the Mainland, Cathay Pacific is committed to providing quality services
In January 2024, Cathay Pacific welcomed its first batch of mainland flight attendants on duty, marking the culmination of the airline's large-scale recruitment campaign in the mainland market. The new recruits went through a rigorous selection process and underwent a seven-week professional training covering emergency and safety operations, customer service skills, and more. During the training, they not only learned the necessary aviation service skills, but also learned about the culture and working methods of Hong Kong, and were fully prepared to provide quality services on international and domestic routes.
Cathay Pacific is actively rebuilding its cabin crew to meet the growing demand for global routes. As the company's capacity gradually recovers, Cathay Pacific plans to significantly expand its aircraft fleet and routes in the coming years, especially in the mainland market.
In addition, Cathay Pacific will also recruit more talented people in the mainland market, which is expected to reach about 4,000 by 2025. This initiative aims to provide better quality, caring and consistent services to mainland customers, and promote talent exchange and integration between the mainland and Hong Kong.
Cathay Pacific is the air bridge between the Greater Bay Area and the world
Cathay Pacific has a fleet of more than 200 aircraft, serving 81 destinations around the world, including 16 destinations in Chinese mainland. In addition, Cathay Pacific serves more than 130 additional destinations through **sharing agreements. Whether it's international or regional, Cathay Pacific's route network caters to all your travel needs.
As the first airline in the Greater Bay Area to share cross-border air-sea intermodal services**, Cathay Pacific has partnered with Clipper and Cross Border Buses to allow passengers to check-in and baggage at major terminals in the Greater Bay Area for direct flights to Hong Kong International Airport and to the rest of the world via Cathay Pacific's network. The launch of this service will not only facilitate the connection between the mainland cities of the Greater Bay Area and Hong Kong, but also provide a more convenient and efficient way for travellers to travel.
In addition, Cathay Pacific has also opened the Hong Kong International Airport Multimodal Transit Terminal, which provides better hardware support for multimodal transport services in the Greater Bay Area. At the same time, the company has gradually launched a shared bus service between the Zhuhai Port of the Hong Kong-Zhuhai-Macao Bridge and the Intermodal Transit Terminal of the Hong Kong International Airport to further enhance the convenience of passengers.
Cathay Pacific is committed to providing high-quality cabin service to passengers by continuously updating and optimising its fleet and expanding its route network, making it the preferred premium airline they trust. Cathay Pacific will continue to enrich its multimodal services in the Greater Bay Area, provide passengers with a more convenient and efficient travel experience, and contribute to the development and prosperity of the Greater Bay Area.
*: Financial quotient information).
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