Shenzhen tourists exclaimed: I slept in the subway, and I had to pay 15 yuan when I left the station
Recently, a Shenzhen tourist posted on social ** that he was "tired of playing, rested in the subway, stayed for more than 3 hours, and found that he couldn't get out, and paid a fine of 15 yuan before going out".
The tourist's experience caused onlookers and discussions among netizens, and many people expressed their confusion as to why they were fined for sleeping in the subway? What are the regulations?
Shenzhen Metro responded: This is an overtime service fee, not a fine
In this regard, Shenzhen Metro gave an official response. A customer service staff of Shenzhen Metro** said that the "fine" mentioned by the tourist was actually an "overtime service fee". According to Article 29 of the Measures for the Operation and Management of Urban Rail Transit in Shenzhen, passengers in the subway for more than 210 minutes (i.e. 35 hours), you need to pay the fare according to the highest one-way fare of the line network, except for those who take the train for overtime due to the reasons of the operating unit.
The customer service staff explained that this regulation is to ensure the efficiency and safety of the operation of the subway, and to avoid people staying in the subway for a long time, occupying public resources, and affecting the normal travel of other passengers.
There are similar regulations in many subways across the country, but the time limit and amount are different
This regulation of the Shenzhen Metro is not unique. Subways in several cities across the country have similar regulations, but differ in the length of stay allowed and the amount of overtime charges.
For example, the time limit of Dongguan Metro is 120 minutes, and the maximum fare is 8 yuan after exceeding; The time limit of the Beijing subway is 240 minutes, after which the maximum fare is 9 yuan; The time limit of the Guangzhou Metro is 270 minutes, after which the maximum fare is 14 yuan.
These regulations are based on the local urban rail transit operation management measures or subway ticketing management regulations, and are all legal rules and regulations approved by relevant departments.
Netizens hotly discussed: Is the overtime service fee reasonable? Is it necessary?
The term "overtime service fee" of Shenzhen Metro has made many netizens feel novel and has also caused a lot of controversy. Some netizens believe that this is a reasonable charge, which can avoid someone abusing subway resources, such as taking advantage of the cool in summer, heating in winter, or doing some uncivilized things in the subway. Some netizens believe that this is an unreasonable charge, for passengers in big cities, it is normal to take the subway for a long time, charging 15 yuan is too much, and there is no clear logo and prompt, which is easy to cause misunderstandings and disputes.
Here are some of the comments from netizens:
Ah Zhi: There is no deception in clearly marking the price, and if there are regulations in the subway, you must abide by them, and don't feel that you are special and occupy the rights of others.
Eat the sun: If there is no charge, some guests will occupy resources inside, one person does not matter, if there are many people, such as cooling in summer and heating in winter, then how can the subway run?
Lu Mingfei: Buffets have a time limit, but public resources can't work? The subway is for everyone's convenience, not for you to sleep, you have to sleep to go to the hotel.
Coffee: It is understandable to charge a certain fee for overtime in the subway to avoid someone occupying public resources for a long time, but it should also be reasonable, 15 yuan is too high, and there should also be obvious reminders to not make passengers feel cheated.
Big White Tiger: I was going to live in the subway station, but now it doesn't seem to work, haha, just kidding. In fact, I think this regulation is still necessary, after all, the subway is a means of public transportation, not a private space, and other people's feelings should be taken into account.
Mu Xi has branches: Chongqing subway gate after the time limit of 180 minutes, beyond the maximum fare of 10 yuan charged, the current implementation of the highest fare of 7 yuan cap *** I think it is quite reasonable, after all, the Chongqing subway line is very long, some places to transfer many times, the time is not easy to control.
Wanli Rabbit: Overtime service fees and fines are two different things, don't confuse them! The fine is a penalty for illegal acts, and the overtime service fee is a compensation for exceeding the specified time limit, which is a service charge, not to punish passengers, but to ensure the operation order of the subway.
Xia: A few days ago, I went back to work in Hangzhou, I didn't sleep well for three days and three nights, I fell asleep on the second subway line, and a staff member came to wake me up at the terminal, which was a little touched. There is no overtime service charge for the Hangzhou subway, but I don't deliberately sleep in the subway, which I don't find rude and unsafe.
Why doesn't Hangzhou Metro charge overtime service fees? What are the alternatives?
So, why doesn't Hangzhou Metro charge overtime service fees like other cities? This is because Hangzhou Metro has its own set of ticketing management rules, according to which Hangzhou Metro does not have a so-called "overtime service fee", but there is a similar way of dealing with it.
According to the current ticketing rules on the Hangzhou Metro pipe network, Hangzhou Metro stipulates that the effective time for each passenger to take the train from the gate to the exit gate is 240 minutes (4 hours), and if the time exceeds the above time, it will be regarded as an invalid ticket and the fare will be paid according to the highest one-way fare of the line network.
What is the difference between this method and the overtime service fee? In fact, it is essentially the same, and passengers are required to pay the fare according to the highest one-way fare of the line network, but the statement is different. However, this statement of the Hangzhou Metro may be more acceptable to passengers, because it emphasizes the validity of the ticket rather than the collection of service fees.
In addition to this treatment, Hangzhou Metro has some other alternatives to avoid the situation where passengers stay in the subway for a long time. For example, in the non-paid area of the Hangzhou Metro, many stations open up cool areas for passengers to rest every summer. Now there are also commercial streets in many stations in Hangzhou, and some milk tea coffee shops and convenience stores can also rest.
Hangzhou Metro will also remind passengers to pay attention to the boarding time and avoid overtime through broadcasts, posters, LED screens, etc. At the same time, Hangzhou Metro will also strengthen the inspection and monitoring of the subway, and timely detect and deal with some abnormal situations, such as people sleeping, playing cards, eating, etc., in the subway, so as to ensure the order and hygiene of the subway.
Subway overtime service charge is a kind of subway ticketing management regulations implemented in many places across the country, aiming to avoid passengers staying in the subway for a long time, occupying public resources, and affecting the operational efficiency and safety of the subway. Different cities have different time limits and amounts, but they are all paid according to the highest one-way fare of the line network, not a fine, nor to make money, but to ensure the operation order of the subway.
Hangzhou Metro does not charge an overtime service fee, but there is a similar treatment, that is, passengers who exceed 240 minutes need to pay the fare according to the highest one-way fare on the network. There are some other alternatives to the Hangzhou Metro to avoid passengers staying in the subway for long periods of time, such as opening up cool areas, reminding passengers to pay attention to travel times, and strengthening patrols and monitoring in the subway. The purpose of Hangzhou Metro is also to improve the operational efficiency and safety of the subway and provide passengers with a better travel experience.
The subway is a means of public transportation, not a private space, when using the subway, passengers should abide by the regulations of the subway, arrange their riding time reasonably, do not stay in the subway for a long time, respect public resources, and ride in a civilized manner. In this way, the subway can better serve everyone and make everyone's travel more convenient and comfortable.
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