Which supermarket has the most prosperous business during the Chinese New Year? Fat Donglai dared to say that he was the first, and no one else dared to admit that he was the second.
During the Spring Festival, as the ceiling level of supermarkets in Henan and even the whole country, Fat Donglai is crowded with people, attracting a large number of foreign tourists.
As we all know, it is often said that trees are big and windy. Fat Donglai's business is thriving, so its every move will receive countless attention, so the incident of "Fat Donglai's female employee tasting noodles and not washing chopsticks" has become a hot topic of public discussion.
This incident sparked countless discussions among netizens a few days ago, and it was completely a stone that stirred up a thousand waves, and various "health issues" and "enterprise management issues" were raised by netizens.
The reason for the incident is very simple, that is, at a hot pot stall in the Fat Donglai Food Court, a female employee was cooking noodles, in order to check whether the noodles were cooked, she gently scooped them with chopsticks, and then put them back in the pot without washing them and began to stir.
Netizens photographed and uploaded this scene, which attracted the attention of many people. Fat Donglai's processing speed was amazing, and the results were announced in less than an hour or two after the incident.
On this Lunar New Year day, a young female employee was fired by Fat Dong and transferred out of all stores. At the same time, the head of her department was demoted. Eventually, they also closed the hot pot stalls.
The majority of netizens were flustered by the result of such a harsh treatment, they knew that Fat Donglai would be punished, but they didn't expect the punishment to be so severe, so they began to ask for forgiveness below the comment area.
** in the comment area is one-sided, it is generally believed that there is no big problem for Fat Dong to try noodles, just properly criticize and educate, expelling the other party is really too much, and you can even consider deducting the bonus as a punishment.
There are also some netizens who began to give a very reasonable explanation for the behavior of the female employee who tasted the noodles, after all, everyone tastes the food when cooking, checks whether the noodles are cooked, etc., which is just a trivial detail.
However, despite the pleas and comments from netizens, the results of Fat Donglai's handling at that time had been announced, but he did not receive any response.
Follow-up news about the incident has come out, and the content is very frustrating, the female pasta employee will not be fired, but will be transferred to the non-food processing department.
Fat Donglai released a 13-page PPT, adding more details to this matter, which is extremely sad. Among them, a female employee who tasted noodles expressed her position for the first time, and her words made countless netizens cry.
The experienced female employee explained that it was the peak of the Spring Festival traffic and she was in charge of the staff restaurant, so everyone was busy all day trying to eat quickly. These employees have worked together for many years and have developed a strong friendship with each other, so it is common for them to serve each other's food during meals, and everyone is like a big family, so they didn't pay attention to these details at the time. She didn't expect things to come to this point and even stigmatize the department.
I've put the whole department in shame! This sentence is really heartbreaking, and many netizens in the comment area have said that they have burst into tears.
Some netizens said that when they heard the employee say that I had smeared the department, they instantly shed tears, which is really a very cohesive team.
Some netizens said that the sentence "I smeared your department" made them burst into tears instantly, although their behavior was controversial, but they were always concerned about the safety of the team. Perhaps it is this cohesion that is one of the reasons for Fat Donglai's success.
Some netizens expressed their appreciation for this, praising this approach for truly embodying the combination of warmth and system, and in the end, Fat Donglai did not disappoint people. Some netizens said that they need to thank the netizens who actively pleaded in the comment area, otherwise the female employee may really be fired.
Fat Dong took strong punitive measures to deal with this incident, which did allow many netizens to witness their company's corporate culture. They have zero tolerance for food safety issues and are good at listening to their customers' suggestions, reflecting on them and making adjustments. At the same time, I also experienced the care and understanding of employees.
Maybe that's why customers like Fat Donglai, what do you think about it?
Fat Donglai employees were exposed to quietly taste noodles Author's statement: The content is generated by AI.