The reporter learned from the Guangzhou Railway Group that there was ice and snow freezing weather in Hubei, Hunan, Anhui and other places, and the Chongqing-Xiamen high-speed railway, Zhangjihuai high-speed railway, Beijing-Guangzhou high-speed railway, Beijing-Guangzhou line and other railways in the Guangzhou Railway tube were affected to a certain extent. In order to ensure the smooth flow of the main railway arteries, Guangzhou Railway has limited the speed of the Yuxia and Zhangjihuai high-speed railways, which are more affected, and suspended some high-speed railways. At the same time, some trains were delayed to varying degrees.
From February 4th to 5th, a total of 20 high-speed rail trains of Guangzhou Railway Group were suspended. Specific suspension trains:
February 4, G5658 9, G5691, G5692, G5877, G5878, G5879, G5880, G5881, G5882, G5883, G5890 1, G5892 89, G5896, G6429 32, G6435 4;
February 5, G5866 7, G5868 5, G5869, G5870, G5893.
In the face of the impact of snowfall and cooling weather in Hunan, Guangzhou Railway Group quickly activated the emergency plan, and the staff of Changsha, Zhangjiajie, Changde, Yiyang and other railway stations in the tube were on duty 24 hours a day, using electric watering cans, shovels, brooms and other materials to de-ice and snow removal, and sprinkle salt on key areas such as roads, platforms, and stairs in the station, so as to minimize the impact of ice and snow weather and make every effort to ensure the safe travel of passengers.
Key places such as station ticket halls, entrances and exits, and security checkpoints should do a good job of travel guidance and consultation and assistance for key passengers, lay non-slip grass mats in passenger boarding and landing passages, and promptly clean up the snow and water accumulation on the waiting open-air stairs, platforms, and squares to prevent passengers from slipping and falling.
In order to ensure the smooth flow of the line, the station, electricity, public works and other relevant units in the tube formed a commando team to carry out full-coverage and full-time ice and snow removal operations in key areas and lines, and dispatched personnel in a timely manner to guarantee the turnouts in groups according to the predetermined plan, use tools to de-ice the turnouts and other key parts, and apply antifreeze.
In order to do a good job in passenger service in an all-round way, Hunan and Guangdong are involved in the overnight operation of the suspended stations, and the major stations have dynamically increased the station refund and change windows to facilitate passengers to handle the refund and change business offline. The train crew sticks to their posts, strengthens door management and in-car inspections, does a good job of publicity and explanation, provides high-quality services, ensures the normal use of equipment, does a good job of eating and drinking water**, maintains order in the car, and stabilizes the mood of passengers.
The railway department reminds passengers to pay attention to the weather conditions at the departure and destination before traveling, and adjust the itinerary plan in time to ensure travel safety.
Text Guangzhou** New Flower City Reporter: Huang Qing Correspondents: Hu Jing, Fang Jie, Xie Zhi'an.
Picture Guangzhou** New Flower City Reporter: Huang Qing Correspondent: Li Yue.