On January 7, a reporter from Shanxi Evening News learned from the Taiyuan Municipal Public Security Bureau: In order to better serve the people of Taiyuan, in recent years, Taiyuan has paid close attention to the blocking points and difficulties in the process of receiving the police, filing cases, and handling cases, innovating law enforcement supervision and management methods, and leveraging the "big changes" of law enforcement and convenience services with "small fulcrums".
There are standards for the standardized handling of 46 types of police situations.
At 22 o'clock on January 2 this year, Ms. Zhang, who lives in R&F City, Taiyuan City, hurriedly walked into the Dunhuafang Police Station and pressed the red "self-receiving button", and the police officer Zhao Yijun immediately filled in the police information of her wife's loss into the supervision and management platform of the case, and began to search for the police.
Residents have always been a blind spot in law enforcement supervision, and the non-110 system will be included in the law enforcement supervision and management, which will effectively standardize the details of receiving and handling the police. According to the relevant person in charge of the Taiyuan Municipal Public Security Bureau, the Xinghualing Branch has completely solved this problem through a small button and forced the self-receiving police to be connected to the grid and put it into orbit. After pressing this button, the case filing supervision and management platform automatically displays the alarm time and the receiving unit, forcing the police to enter the report information, strongly squeezing the random space of receiving the police, and putting an end to the "off-network circulation" of the police.
Xiaodian District of Taiyuan City has been ranked among the top 100 districts in terms of comprehensive strength in China for 6 consecutive years, and while the economy is developing rapidly, the local public security Xiaodian Branch is also facing unprecedented pressure. The reporter learned that in order to solve this problem, the Xiaodian Branch Bureau innovated and established a cascade police mechanism. The specific content is that each police unit arranges a number of police forces according to the actual situation, and at the same time incorporates the street patrol and control police force into the police force, and coordinates the deployment in accordance with the principle of "nearby police", and reinforces the nearest police force and quickly disposes of it. In addition, the sub-bureau has also established a cooperation mechanism for the AB corner of the police station to reinforce each other in case of major police situations.
The work of receiving and handling police is the primary link in the standardization of law enforcement by public security organs, and it is also the first window to serve the masses. The relevant person in charge of the legal detachment of the Taiyuan Municipal Public Security Bureau said that the Municipal Public Security Bureau formulated and issued the "Taiyuan Municipal Public Security Bureau Guidelines for Receiving and Handling Police", and formulated standards for the standardized handling of 46 kinds of police situations. At the same time, we will strictly implement the "three feedback" mechanism for police intelligence, strengthen the training of first-class police equipment and French language, and continue to promote the quality and efficiency of front-line police work.
Five colors, four stares and three visits" are real measures to solve people's worries.
According to the latest data released by the Taiyuan Municipal Public Security Bureau, marriage, family, and neighborhood disputes account for more than 80% of the disputes, and domestic violence disputes account for more than 80% of these three types of disputes. In this regard, the public security organs of Taiyuan City paid close attention to marital love, family and neighborhood disputes, and used the "five colors, four eyes and three visits" work method to carry out work in accordance with the "Domestic Violence Prevention and Handling Work Specifications".
When receiving relevant police information, the Taiyuan 110 command center first accurately pushed the police information of marriage, family and neighborhood disputes to the community police, and the community police divided the police into 5 colors and 5 levels in accordance with the "five-color" early warning mechanism. At the same time, the 110 command center, population management detachment, sub-bureau, and police station will monitor the mediation situation at four levels. In view of the fact that these three types of disputes are very easy, the Taiyuan Public Security has carried out a special management action of high-frequency repeated police information, and in response to repeated police information, it has paid a return visit one by one, monitored it one by one, and dynamically cleared it, so as to grasp the handling of repeated police information and public satisfaction in real time.
I believe in Xiao Gao, so let them fix it. In May 2023, after Gao Meiling, a community police officer from the Sanqiao Police Station of the Xinghualing Branch, came to communicate with him many times, Mr. Li finally allowed the housing management office to renovate the toilet and sewer, completely solving the water leakage problem.
Before, Mr. Li's house upstairs leaked, but he always refused to repair it, which made Mr. Zhang downstairs miserable. Seeing the two elderly people in their 80s trembling and trembling, Gao Meiling and the community staff fully considered the physical conditions of the elderly, did not rush or impatient, slowly guided, and properly solved this "small problem" like a spring breeze and rain, and resolved the "big contradiction" in the hearts of the two neighbors.
In 2023, the investigation and resolution of contradictions and disputes by the public security organs in Taiyuan City will achieve remarkable results, with a total of 12,196 contradictions and disputes investigated, and 12,008 resolved, with a resolution rate of 985%；2,818 domestic violence warnings were issued, accounting for 43 of the domestic violence police reports3%, compared with 2022, the number of domestic violence warnings issued increased by 100% year-on-year;The number of duplicate police reports in the marriage and love family neighborhood category decreased by 66 year-on-year8%。
Focus on special populations and focus on solving practical problems.
Recently, the temperature has dropped, you and your brother must be fed and clothed, take care of your mother, and your uncle will contact you next week about the ...... of the dropout relief fundOn the evening of December 21, 2023, Ren Gang, deputy director of the Xincun Police Station of the Xinghualing Branch, came to Ms. Zhao's home with rice, flour, oil and fresh vegetables, and patiently told Ms. Zhao's son. Ms. Zhao suffers from mental illness and after her husband passed away in 2022, she was unable to work and lived with her two young children. During the visit, he learned about the difficulties of Ms. Zhao's family, and Ren Gang tried his best to help solve the practical difficulties.
Ms. Zhao was unable to communicate with people normally, so Ren Gang communicated with the child, came to the door every once in a while to understand the situation, and sent necessary daily necessities. At the same time, multi-party communication and coordination for Ms. Zhao's family to obtain the best relief subsidy. With Ren Gang's efforts, on October 26, 2023, Ms. Zhao successfully applied for a residence permit and a disability certificate. Ren Gang also coordinated many times to handle the subsistence allowance for Ms. Zhao, and the out-of-school relief funds for her two children are also being stepped up, and she also contacted the psychiatric hospital for Ms. Zhao for free**.
The city's community police focus on groups with difficulties in life, such as the disabled and the elderly, as well as special groups such as the mentally ill, and adopt various forms such as home visits, paired assistance, condolences and assistance, etc., to gain an in-depth understanding of the difficulties existing in the production and life of the masses, listen to the demands of the masses face-to-face, and take effective measures to solve problems in a down-to-earth manner. Li Wei, deputy head of the population management detachment, said.
Up to now, Taiyuan City has created 2 national Fengqiao-style public security police stations and 11 Fengqiao-style public security police stations in Shanxi Province.
Shanxi Evening News reporter Xin Ge.