Recently, under the guidance and support of the Ministry of Transport and other competent authorities, AutoNavi launched the 2024 Warm Home Service Plan to provide users across the country with a safe, convenient and intelligent Spring Festival return experience. AutoNavi Taxi has launched services such as safety bodyguards and smart pick-up points to actively protect the safety of passengers, save time and money for passengers, and warm passengers' way home.
The security center upgraded the safety bodyguard, the service to find people, and actively protect the safety of passengers
On the basis of the functions of the original security center, the safety bodyguard has undergone technical upgrades, which can detect the whole journey route, identify driving abnormalities in real time, and actively protect the safety of passengers.
According to the person in charge of AutoNavi taxi products, the difference between the security bodyguard and the security center is that the security center is a person looking for a service, while the security bodyguard is a service looking for a person.
When you go home for the Chinese New Year, it is inevitable that relatives and friends will gather for a drink. AutoNavi taxi safety bodyguards will take the initiative to ask passengers if they are drunk when they take a taxi, guide passengers to report drunk rides, and set up drunk itinerary caregivers. The caregiver can grasp the trip information in real time and can also get in touch with the driver directly.
For trips reported as drunk rides, the safety bodyguard will detect the whole process and take the initiative to call the passenger through IVR at the end of the trip to remind the passenger that he has arrived at the destination. At the same time, the safety bodyguard will also synchronize the information of passengers who are drunk and take the bus to the online car-hailing platform, and the online car-hailing platform will remind the driver to pay attention to driving safety.
The security bodyguard is also able to identify situations such as long vehicle stays, vehicle yaw, vehicle failure to reach destination, failure to end the trip in time, or disembarkation in real time. When the safety bodyguard determines that the vehicle stays for a long time or the yaw range is large, it will actively call up APP pop-ups, text messages, IVR voice**, safety hotline and other methods to contact passengers to ensure the safety of the car and provide necessary assistance to passengers.
In addition, the security bodyguard retains various safety features such as sharing itineraries, emergency contacts, and one-click alarms.
This year's Spring Festival, the safety bodyguard and the fare bodyguard jointly guarded the passengers' way home. AutoNavi's previously launched fare bodyguard has realized the active protection of passengers' money bags with technological innovation. If the fluctuation is reasonable, the fare bodyguard will take the initiative to explain the doubts to the passengers, and if there is an unreasonable fare, AutoNavi will pay the passengers in advance.
The first intelligent pick-up point, leading the Spring Festival taxi "money-saving three-piece set".
In order to facilitate the convergence of drivers and passengers, when passengers take a taxi, AutoNavi Taxi will automatically recommend a boarding point for passengers. AutoNavi Taxi is the industry's first intelligent pick-up point, which can not only facilitate passengers to get on the bus nearby, but also recommend drop-off points for passengers, helping passengers save time and money.
When passengers call a ride, because the vehicle receiving the order and its driving direction are still uncertain, the smart pick-up point will give priority to recommending the nearest pick-up point for passengers, helping most passengers to get on the bus within 10 meters of walking. When there is a vehicle to receive an order, AutoNavi will integrate the planning of the driving route and the driving route according to the location of the vehicle, the passenger and the destination, and recalculate a route that saves time and money. The smart pick-up point will recommend a pick-up point for passengers on the route, and passengers can choose whether to change the pick-up point.
For example, if a passenger takes a taxi at an intersection, the vehicle that receives the order goes straight in the direction of the destination, but the passenger chooses the boarding point at the turn, and the vehicle needs to turn first and then turn around in order to receive the passenger, so as to return to the original road. As a result, the journey can be hundreds of meters longer, longer and more expensive. The smart pick-up point will be in the straight direction, recommending drop-off points for passengers to help users save time and money.
The person in charge of AutoNavi taxi product said that the intelligent pick-up point benefits from AutoNavi's comprehensive POI information, powerful traffic data and advanced navigation technology. Traditional mobile phone taxi only plans the driving route, and the intelligent boarding point is the integrated planning of the docking driving route and the driving route, so as to meet the diverse and personalized needs of passengers, and help passengers get on the bus nearby, walk less, and save time and money on the way.
During the Spring Festival, it is common to travel long distances across the city to go home, and to travel in groups of relatives and friends. The functions of real-time recommendation of money-saving routes and money-saving routes at multiple stops, together with intelligent pick-up points, have become the "money-saving three-piece set" of AutoNavi Taxi Spring Festival.
AutoNavi will calculate and compare multiple routes according to the road network conditions in real time, if the current route congestion intensifies, there are other routes that are obviously more time-saving and cost-saving, AutoNavi Taxi will recommend money-saving routes for passengers in real time, and passengers can choose whether to switch routes or not.
Different from planning routes according to the order in which the route points are added, AutoNavi Taxi's multi-stop route saving route function is the first in the industry to realize the planning of multiple stops, so that the Spring Festival party can pick up relatives and friends, and it can also be more convenient and save money.