Song Yan, deputy to the National People's Congress and deputy director of the Nanjing Museum.
During the National People's Congress and the National People's Congress this year, Song Yan, deputy director of the National People's Congress and deputy director of the Nanjing Museum, suggested that more diversified travel payment options should be provided for the elderly and inbound tourists, and credit cards and cash payments should be supported on a larger scale.
According to data released by the Ministry of Culture and Tourism, the number of domestic travelers in 2023 will be 489.1 billion, an increase of 933%；The total cost of a trip for domestic tourists is 49 trillion yuan, an increase of 1403%。Song Yan believes that to enhance the mass tourism experience, to make tourism consumption payment not only convenient, but also diversified, undifferentiated, but with the popularization of digital payment, many consumption places gradually weakened or even canceled credit card swiping and cash settlement, some attractions with "cloud ticketing" instead of offline ticketing, some theaters cancel manual ticketing points, can only use mobile phones to scan the code or APP, small program online ticket purchase;Many restaurants, department stores, etc., do not accept cash to avoid the hassle of making change. "From drinking a cup of milk tea, taking a taxi to accommodation, dining, buying tourist souvenirs, ......In many places, it is difficult to pay in cash and use cards to consume, and there is a tendency to spread. Song Yan said.
Song Yan's survey found that the elderly are unwilling or not very good at using smartphones, and the travel consumption experience is poor. A large number of inbound international tourists are also more difficult to adapt to digital life and payment methods, such as mobile phone numbers to be real-name, lack of service languages, and it is difficult to make scenic spot reservations and scan codesSome places of consumption do not have access to foreign credit cards and refuse to accept cash because they have no money to change.
Song Yan suggested that service consumption venues such as culture, tourism and sports should improve the online reservation and ticket purchase function and offline cash and card settlement modes to adapt to the requirements of undifferentiated tourism payment services. Starting from the core scenic spots and major business districts, we can provide more diversified payment options for the elderly and inbound international touristsAccommodation, catering, transportation, shopping and other places should support credit card and cash payments on a larger scale, and expand the coverage of the payment system to meet international needs.
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