With the acceleration of population aging, home-based elderly care services have become a hot spot of social concern. At present, we are faced with various challenges in the management of mutual aid services for the elderly, such as the difficulty of information maintenance, the sluggish willingness of the elderly to help each other, the opacity of the service process, and the cumbersome recording work. However, with the help of modern technology, especially the big data application and analysis of smart elderly care software such as Yijiatong, we are expected to break through these obstacles, promote the efficient integration of elderly care service resources, stimulate the enthusiasm of the elderly for mutual assistance and participation, and achieve more transparent and efficient service management. This article will delve into these challenges and propose innovative solutions to look forward to the bright future of smart elderly care services. Description of the current situation and challenges Information maintenance problem: With the increase of the elderly population, the maintenance of information data of mutual aid elders has become more difficult. The preservation and updating of archival materials is a major challenge for home care service providers. Willingness of the elderly to help each other: The willingness of the elderly to participate in mutual aid activities is generally low, which may be related to the social environment, personal health and psychological factors. Transparency of service processes: The opacity of mutual aid service processes makes it difficult to effectively monitor and evaluate service quality. Cumbersome service records: The recording of mutual aid services is cumbersome and inefficient, which affects the improvement of service quality.
Solution: Unified maintenance of mutual assistance information: Through smart elderly care software, such as Yijiatong, the unified management of elderly information is realized. This includes unified information entry, multi-dimensional query and convenient management, so as to improve the efficiency and quality of information maintenance. Service redemption reward mechanism: Establish a point exchange system and time bank statistics, and stimulate the enthusiasm of the elderly to participate through the reward mechanism. This can be achieved through software platforms, such as the statistics of the time bank activity duration and the establishment of reward mechanisms. Transparent service process: Through software platforms, such as Yijiatong, standardize the service process and make it more transparent. For example, the system tracks the progress, details, and status of mutual aid tickets to improve service quality and user experience. Automatic recording of mutual aid services: The use of smart pension software to automatically record mutual aid services, simplify the recording process, and facilitate data query and statistics. Industry trends and developmentSmart elderly care services are gradually becoming an important trend in the development of the industry. For example, the homogenization of smart health products in the low-end market, as well as the high cost of high-end market products such as nursing robots and multi-functional nursing beds**, all point to the challenges and opportunities in the market. In addition, the construction sector is gradually adapting to the needs of an aging society, through renovation and design of new buildings to better adapt to the living and living needs of the elderly. To sum up, while facing many challenges, home-based elderly care services also show great potential to solve these problems through smart elderly care software. The application of software platforms can not only improve service efficiency, but also improve the quality of life of the elderly.