The Ministry of Transport's latest revision of the "Express Market Management Measures" has been implemented, stipulating that couriers need to notify recipients to pick up parcels one by one, but the implementation of this provision has led to a large-scale resignation of couriers.
The introduction of this new regulation is believed to be to improve service efficiency and protect the rights and interests of consumers. However, many couriers have expressed dissatisfaction with this regulation, believing that notifying the recipient of the pick-up one by one is time-consuming, labor-intensive, inefficient, and inconsistent with the actual work of the courier. Due to excessive work pressure, many couriers choose to leave their jobs, resulting in serious personnel loss in the express delivery industry.
In addition to the dissatisfaction of the couriers, the majority of consumers have also complained about this new regulation. They believe that express delivery companies should pay more attention to improving service quality and convenience, rather than blindly pursuing their own interests. It is feared that this regulation may lead to a decline in service quality, and consumers' trust in the express delivery industry has also been affected to a certain extent.
Industry experts call on express companies to re-examine management methods, pay more attention to the actual needs of employees, and the department should also strengthen the supervision of the express delivery industry to ensure its healthy development. Only in this way can we achieve the sustainable development of the express delivery industry and provide consumers with better services.
In response to this situation, express companies and departments should work together to find solutions to protect the development of the express delivery industry and the interests of consumers.