As of March 1, 2024, promulgated by the Ministry of TransportMeasures for the Administration of the Express MarketOfficially implemented. The measures have comprehensively optimized and adjusted the express service behavior, market order management, express waybill and code number management. It clearly stipulates that enterprises engaged in express delivery business shall not confirm the receipt of express mail without the consent of the user, and at the same time, they shall not deliver express mail to intelligent express boxes, express service stations and other express terminal service facilities without authorization. These strict specifications and requirements are designed to better protect the legitimate rights and interests of users and further improve the quality and efficiency of express services.
First of all, the introduction of the new express regulations is to standardize the market order of the express delivery industry and improve the overall competitiveness and service level of the industry. These regulations will help to reduce irregularities in express delivery services, protect the rights and interests of users, and enhance the image and credibility of the express delivery industry.
Secondly, the implementation of the new express delivery regulations will promote express delivery companies to strengthen internal management and improve service quality and efficiency. Express delivery companies need to comply with relevant regulations, strengthen staff training, and improve service quality to meet the needs and expectations of users. This will help express delivery companies stand out in the fierce market competition and win the trust and support of users.
Finally, the new express delivery regulations are also beneficial for users. Users can use express services more conveniently and safely to safeguard their legitimate rights and interests. For example, without the consent of the user, the express delivery company shall not deliver the express mail to the express terminal service facilities such as smart express boxes and express service stations, which will protect the user's right to know and the right to choose.
But at the same time, the implementation of the new regulations has also triggered a wave of resignations of couriers. This is mainly because the new regulations put forward higher requirements for the work of couriers, increasing their work pressure and burden. Specifically, the new express delivery regulations require couriers not to place express delivery on third-party platforms such as post stations without authorization, which means that couriers need to take each package more seriously, but need to spend a lot of time communicating with users to ensure that they can be delivered to the recipient on time and accurately.
For some couriers, this can increase their workload and difficulty, as they need more time and effort to process the package, while also needing to be more careful in dealing with various issues and disputes. This can lead to some couriers feeling dissatisfied and exhausted, and then choosing to leave the delivery industry.
In addition, the implementation of the new express delivery regulations may also have an impact on the income of couriers. Since couriers need to take their work more seriously, they may need to put in more time and effort, but this doesn't necessarily lead to higher income. This may leave some couriers disappointed and dissatisfied, and then choose to leave the delivery industry.
In order to cope with the additional costs caused by the new regulations, courier companies may charge courier fees**. This will result in consumers needing to pay higher courier fees, and couriers may get a certain increase in revenue from it. However, if consumers choose other cheaper delivery methods or reduce the use of express delivery because of the courier fee**, this will affect the business volume of the courier company and the workload of the courier, which may have a negative impact on their income.
Overall, the implementation of the new express delivery regulations is positive and beneficial. It will promote the standardized development of the express delivery industry, improve the quality and efficiency of services, protect the rights and interests of users, and promote the development of the express delivery industry in a healthier and more sustainable direction. Of course, in the process of implementation, it also needs to be continuously improved and adjusted to adapt to the continuous changes and development of the express delivery industry.