The Spring Festival has passed, and the beginning of the school season is ushered in in a blink of an eye. In order to better serve the cooperative units and actively respond to the needs of students and parents, ICBC Yongning Sub-branch provided door-to-door service for a middle school in the county to assist the school in collecting tuition fees. On the morning of February 25, the young employees of the joint business outlets of the personal finance department of the sub-branch drove to the location of the school with money counters and cash boxes.
After arriving at the payment point, the staff of the sub-branch divided labor and cooperated, performed their duties, and carried out the tuition collection work in an orderly manner. For parents who did not bring cash, the staff guided them to complete the online payment through mobile banking, and at the same time gave detailed answers to the questions raised by students and parents on the spot.
During the waiting period, the staff actively promoted the knowledge of anti-fraud and anti-fraud to the parents of students, especially during the school season, reminding parents to be highly vigilant against the phenomenon of impersonation fees, and to consult the person in charge of the school or the class teacher as soon as possible in case of abnormal situations.
The door-to-door service was highly praised by the school and the parents of the students, and the Yongning Sub-branch of the Ningxia Branch of the Industrial and Commercial Bank of China will continue to make efforts to make further progress and innovation in customer service.