The system needs to have the corresponding software and hardware conditions, and according to the needs of actual work, the hardware is equipped with construction servers, firewalls and other equipment.
The main functions of Chenhua grid service management system include basic data platform, service service platform, intelligent inspection platform, geographic information platform, people's diary platform, big data statistics platform, assessment and supervision platform, notice and announcement platform, and system management platform. Supporting the construction of the same are: handheld terminal APP platform, WeChat interactive platform.
(1) Basic data platforms
Mainly through the basic data collection collection of housing information, population information, party and mass construction, comprehensive governance, population and family planning, labor security, special populations, civil affairs, public security and other information, the basic data system input information almost covers most of the city's related information. Form a relatively powerful basic database, which is convenient for staff to find information about community personnel and deal with incidents. The basic data system also provides a good data support for our integrated system platform.
(2) Service platform
Incidents at the county level are those that cannot be reported by the township, township, and neighborhood offices.
County-level events are reported by townships, towns, and neighborhood offices, and eventually form counties, townships (streets), villages (communities), and grids (villager groups), with four-level grid linkage.
The service platform includes: dynamic event display, event list, events related to me, troubleshooting registration, and service team information. The service platform displays all events within the jurisdiction in a dynamic form, and can supervise, supervise and comment on the events. This module is mainly used to provide the management of service processes and matters.
(c).Intelligent inspection platform.
According to the daily inspection of the grid staff, the intelligent inspection system finds the geographical location information of the problem and the visit route information, and makes detailed annotations, and can go straight to the specific information we want through the plane map, mainly including event positioning, real-time positioning of the grid staff, grid staff sign-in, grid staff travel track playback, etc.
(iv).Geographic information platform.
Combined with the current popular digital city model technology, it shows the urban style, and realizes the intuitive display of streets, communities, grids, buildings, buildings, and houses and the function of synchronous viewing of basic information. The map information platform can display all the buildings under a certain community, each house in each building, and the information of the head of household and family members in each house. Truly realize the functions of "looking for a house by people" and "finding people by a house". And according to the three-dimensional map, the following functions are mainly realized:
Layer control: Distinguish streets and neighborhoods by different colors. More intuitive display of the urban area.
Find a house by person, find a person by house: After the association of people and houses is realized, you can quickly read and find the housing information of people.
Rapid query of infrastructure: Urban infrastructure can be accurately displayed on the map for easy query, such as stations, hospitals, schools, banks, Internet cafes, KTVs, manhole covers, fire hydrants and so on.
(5).People's diary platform.
The grid administrator records the work service situation in the grid in the form of logs every day, and uses the grid to transmit it to the information platform, through the true portrayal of these logs, the leader can understand the work service development at any time, and facilitate the decision-making of the overall work. These diaries can also be approved and commented on, and the assessment information can be counted.
(f).Big data statistics platform.
Big data statistical analysis is to count information from different angles and different institutions, form various statistical charts and statistical tables, and assist leaders in making decisions.
(vii).Assessment and supervision platform.
Through the information storage and information query based on the community grid management platform system, the historical data can be counted on a regular or real-time basis, and the evaluation level of the mathematical modeling operation of the community grid management platform evaluation system is displayed in a graphical or advanced way. Through the construction of the system, the management and supervision of the social management innovation platform should be promoted to achieve the goal of being active, accurate, fast, intuitive and unified, so as to achieve a perfect central management evaluation system and form a good comprehensive management and supervision mechanism.
The assessment and supervision system mainly conducts statistical analysis of the three aspects of information, and forms corresponding statistical reports, mainly the sign-in of the grid staff, the writing of the work log of the grid staff, the situation of event reporting and the handling of events.
(viii).Notification Announcement Platform.
The notification and announcement platform includes: announcement management, notification management, personal notification, SMS sending, conference timely communication and network hard disk module. Manage notifications, announcements, and SMS interactions sent by departments at all levels.
(ix).System management platform.
Provide user account management, role management, authority management, organization management, and other platform settings necessary for system operation.
(x).Mobile app platform.
It is mainly to configure mobile phones for grid workers to improve the speed of event feedback and the efficiency of event collaborative disposal. Grid management personnel use smart phones to carry out mobile phone investigation, mobile phone photography, mobile phone reporting, mobile phone query and other operations, and report and handle all kinds of events quickly and timely. At the same time, you can also check various information such as population through mobile phones.
(xi).WeChat platform.
The people can feedback any event through the WeChat platform to the municipal command center, the center can see all the feedback events at any time through the authority, the management personnel of the command center can reply and dispose of it at any time, and can be directly transferred to various functional departments through the grid system platform for disposal, and the people can inquire about the progress of the processing at any time.