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Customer Service Representative (Domain Wisdom Software).: Hello, welcome to the technical support center, I am your technical advisor Ash. What software problem do you need help solving today?
Customer B: Hello, Ash. Our company recently purchased your software, and would like to consult how to set it up to prevent the files on the company's computer from being copied out, especially not through a USB flash drive or other means.
Customer Service Representatives: Hello, customer B, happy to answer for you. The software does provide tight control for this need. You can set it up by following these steps:
First, log in to the admin window and find the "Endpoint Security Policy" or similar menu option. In the policy settings, you'll see the File Operation Control or Data Leakage Prevention modules.
To prohibit copying files from USB flash drives, you should set it in the "Removable Storage Management" section. Check "Prevent files from being copied to removable storage devices" to prevent any files from being transferred from the company computer to a USB flash drive or other removable storage device.
If you want to further prohibit any form of file copying, you can do so through the File Operation Permission Control feature. Here you can specify a specific type of file, or the entire directory of files is not allowed to be copied, cut, etc.
Make sure that you can flexibly configure policies based on your company's actual situation during the setup process to avoid affecting normal business operations. Differentiated policy settings based on user groups or specific time periods are also supported, if needed.
Customer B: I see, so I'm clear. I'll try it right away by following the steps you provided, and I'll contact you again if there's anything unclear.
Customer Service Representatives: Very good, customer B, if you have any questions or encounter difficulties during the operation, please feel free to call our service**, we will be ready to provide you with one-to-one guidance service. Create the safest and most convenient terminal security management environment for you, I wish you a smooth use!
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