Recently, an incident about 120 emergency personnel refusing to carry a patient has sparked widespread discussion in the society. In Nenjiang City, a woman's father was seriously ill and she called 120 Ambulance**. However, when first responders arrived at the scene, they refused to help the family carry the patient into the ambulance on the grounds that they "did not have this obligation". As soon as this incident came out, there was an uproar, and the response of the hospital and the Health Commission failed to calm the controversy. All of a sudden, a lot of ** and the general public began to attack medical personnel. Something like, "A cold sentence is over without this obligation?" Doubts are rampant.
Let's go back to the time of the incident and revisit the incident. According to **, at about 4:13 p.m. on February 24, a woman's father was seriously ill, she dialed the first aid of Nenjiang People's Hospital 120, after the emergency personnel arrived home, because there were no other relatives at home, it was difficult for her to carry her father on the stretcher alone, so she asked the emergency personnel to help carry the stretcher to carry the patient to the ambulance, but the emergency personnel refused, the first responder said: "We have a disc (protruding) in our waist, we can't lift it, there is no such obligation." The woman asked, "Can you do this job if you are not in good health?" The emergency personnel replied again: "We are doctors, not stretchers, our unit does not provide stretchers, we have no obligation to carry patients, we can only temporarily take the handle." The patient's family said to the emergency personnel: "I have called the emergency ** of the Chinese Medicine Hospital and the People's Hospital before, and they can all help carry the patient, why can't you ......."The family repeatedly asked the emergency personnel to carry the patient on a stretcher, the emergency personnel repeatedly said that they did not have this obligation, and the patient's family said that they would not go to your hospital, and the emergency personnel asked him to sign a letter of refusal to admit the hospital, and asked to pay a 40 yuan outpatient fee, and then the woman had an argument with the emergency personnel. First of all, in response to this problem, let's analyze it from a legal point of view, the "Measures of the People's Republic of China for the Administration of Pre-hospital Emergency Medical Care" does not clearly stipulate whether physicians have the responsibility and obligation to carry patients. Needless to say, carrying a patient is not a legal obligation for first responders.
Second, it is a moral imperative to carry the sick. In an emergency, the patient's life is at stake, and every minute and every second can be the difference between life and death. At this time, if the first responders can take the initiative to lend a helping hand and help the patient get treatment in time, it is undoubtedly the greatest respect and protection for life. Of course, this is a requirement of a high moral level, but when it comes to the facts, since it is not an obligation, doing it is a kind of moral help, and if you don't do it, you can't bear any work consequences. It cannot rise to the moral level to condemn first responders. Third, it is very important not to live in the belly of the masses with the heart of a villain. To condemn first responders excessively is to demand first aid personnel with standards that they cannot do. Judging from the restored dialogue, this emergency worker usually fulfills the morality of carrying patients, which is estimated to be the unspoken rule of the entire Chinese emergency industry. However, first responders have said that they have a herniated disc in the lumbar spine, and as we all know, this disease, opportunity to bend over and lift things. If he insisted on carrying something, he might also be injured on the spot, and he might also be pulled away by 120.
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Faced with such a situation, the family members did not understand, and looked at the medical behavior from the perspective of paying for goods in the mall, and the whole dialogue was aggressive and vowed not to give up. The patient is a human being, the first aid worker is also a human being, the patient is a person lying on the hospital bed, and the lumbar protrusion of the first aid worker is also a disease. The lumbar protrusion may be fine, but the first aid provider may be in time for a few days when it is uncomfortable. Medical services are not commodities and services, and cannot be viewed with market thinking, otherwise it will be a contradiction. Through such things, the public is also asked to understand the medical staff, who usually practice the responsibility and even morality of a medical staff. However, the premise is not to be aggressive and not to understand at all! However, due to the fermentation of public opinion, the first responder was still suspended. The words are not clear, and the reason is not clear. Now that the truth has been revealed, the first responder should be reinstated. Finally, to solve the problem of difficult patient transportation, we need to start from the institutional level. Hospitals and relevant management departments should pay attention to the common needs of doctors and patients, and increase the scientific and rational allocation of first aid personnel, especially stretchers. By improving the treatment and status of stretchers, strengthening training and assessment, etc., more people will be attracted to join this profession, so as to ensure that there are enough manpower and material resources to protect the lives of patients in emergency situations.
In short, although it is not the legal obligation of first aid personnel to carry patients, as a manifestation of the benevolence and moral responsibility of doctors, they should give the greatest help and care to patients within their ability. At the same time, all sectors of society should also work together to solve the problem of difficult patient transportation from the institutional level, and contribute to the construction of a more harmonious and humanized medical environment.