1、CouriersThey have expressed distress: the new regulations are restrictedCouriersDrop the courier inInnmust deliver the shipment without the user's consent. This givesCouriersIt has brought a huge trouble, because they have to deal with a large number of express delivery every day, if you contact users one by one according to the new regulations, then the daily delivery volume will be greatly reduced, seriously affecting work efficiency and income. In the face of this new regulation, a lotCouriersThey have already begun to consider quitting, feeling that if they continue to comply with the new rules, they will only be able to deliver 100 pieces a day, their income will drop significantly, and they may even face the risk of being fined. This situation has further led to the phenomenon of express delivery delays, and in some places it is even urgently neededCouriers, but there is no one to handle the delivery, which worries a lot of people.
2. The first fine of 30,000 yuan appeared: The next day, a netizen in Hefei, Anhui Province sent a screenshot message that hisShentong ExpressbeCouriersPutInn, and I didn't contact me in advance. This caused dissatisfaction among netizens, who believed that this was an act that violated the rights and interests of users, and asked the Postal Administration to do soCouriersA fine of 30,000 yuan was imposed. As soon as the news came out, it was immediately thereCouriersThere was an uproar in the middle, a lotCouriersHe expressed disbelief and believed that the user was deliberately finding fault in an attempt to make a profit. This also letsCouriersFeeling very confused, they feel that they have no malicious intentions, just follow the usual operation to deliver, why are they fined? AlthoughCouriersAngry, but they also realise that the new rules have already been implemented, and in order to avoid fines, they should try to deliver to their doors.
CouriersReasons for the dilemma:CouriersThe main challenges in the work include large delivery volumes, short delivery times, and shortage of personnel. According to the new regulations,CouriersThe courier must be placed without the consent of the userInnThis means that they need to communicate with users one by one to confirm before deciding whether to deliver the delivery to their door. This has undoubtedly increasedCouriersThe workload and pressure make their distribution efficiency greatly reduced. And because ofCouriersThe quantity is limited, and they may face a high number of deliveries per day, which leads to a lot of couriers being strandedInn, which cannot be delivered to the recipient in a timely manner.
2. Solution: In the face of these problems, the courier company andCouriersThere are a few things that can be done to improve the situation. First of all, courier companies can increase their effortsCouriersto improve the quality and capacity of their services, so that they can better cope with the challenges brought by the new regulations. Secondly, courier companies can be increasedCouriersto meet the growing demand for express delivery and avoid appearingCouriersInsufficient quantities. In addition, it can be improvedCouriersincome and benefits to increase their motivation and improve the overall efficiency of distribution. At the same time, in order to facilitate the user's choice, the courier company can add a note option when purchasing the item, allowing the user to indicate whether the courier can be placed in the remarksInn
1. Express delivery to the door or putInnFor users, they are more concerned about the express delivery being able to arrive on time and deliver it smoothly to their own hands. For some office workers, they may not be at home for a day, this is the time ifCouriersAbility to put the courier onInn, users can pick it up when they have time, which is more convenient. But some users are more inclined toCouriersDeliver your goods directly to your home, which saves you time and effort. So, whether it's home delivery or put inInn, depending on the user's own needs and convenience.
2. Leave a message when purchasing items: to avoidCouriersPlace the courier inInnWhen purchasing items, users can indicate their needs in the remarks. If the user wishesCouriersIf the goods are delivered to your home, then you can indicate this in the remarks"Door-to-door delivery"；If the user can accept the goods placed inInn, which can be stated in the remarks"PlaceableInn"。In this way,CouriersAfter receiving the order, it can be operated according to the user's requirements, avoiding unnecessary disputes and fines.
3. Understand and support the new regulations: Although the new regulations are rightCouriersand users have brought a certain amount of trouble and inconvenience, but we should understand and support the introduction of this regulation. The original intention of the new regulations is to protect the rights and interests of users and individualsInformation Securityto improve the service quality of express delivery. In the past,CouriersThere may be some arbitrariness and uncertainty in the behavior, and the courier is placed without the consent of the userInnor elsewhere. This behavior may bring security risks and property losses to users. Therefore, the implementation of the new regulations can effectively standardize the service behavior of the express delivery industry and make express delivery more standardized, safe and reliable.
The implementation of the new express delivery regulations has triggeredCouriersand conflicts and disputes between usersCouriersFaced with more work problems and uncertainties, users are concerned about whether their couriers can be delivered on time and easy to pick up. In such a context, the reasonable solution is for the courier company to improve the quality of service andCourierswork capacity, add moreCourierswhile encouraging users to provide clear requirements and messages when purchasing items in order to:CouriersBetter schedule delivery operations. Although the new regulations have caused some inconvenience and controversy, we should understand and support it, because it is to protect the rights and interests of users and improve the quality of service. Through joint efforts, we believe that the express delivery industry can actively respond to challenges and provide users with better services.