How to control and deal with the unauthorized sale of our products by sellers on Pinduoduo?

Mondo Technology Updated on 2024-03-02

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In the face of the situation that sellers on Pinduoduo are not authorized to sell your company's products, you can take the following measures to control and deal with it:

1.*Preliminary Investigation & Evidence Collection**: First, you need to determine which sellers have sold your products on the Pinduoduo platform without authorization. This includes collecting screenshots, links, and any evidence that these sellers are not authorized by your company.

2.*Direct communication with sellers**: Once you've gathered preliminary evidence, you can try to communicate directly with these sellers to ask them to stop selling your products immediately and make it clear that this has violated your rights. Sometimes, direct communication can resolve some misunderstanding or simple infringement.

3.*Complaint to Pinduoduo Platform**: If communication with the seller is fruitless, or if they refuse to stop the infringement, you should immediately file a complaint with the Pinduoduo platform. At the time of complaining, provide all the evidence you have gathered and detail the seller's infringement. Pinduoduo platforms usually have a dedicated team to handle such complaints, which will be investigated.

4.*Use legal means**: If the processing of the Pinduoduo platform fails to meet your requirements, or if the seller's infringement continues, you may want to consider using legal means to protect your rights. This includes filing a lawsuit in court to demand damages from the seller and to cease the infringement.

5.*Establish a long-term relationship with Pinduoduo**: To avoid future infringements, you may consider establishing a long-term relationship with the Pinduoduo platform. This can include entering into a cooperation agreement that clarifies the rights and obligations of both parties, as well as establishing a mechanism to quickly deal with future infringements.

6.Enhance brand awareness and education: In addition to dealing directly with infringements, you can also enhance brand awareness and education to increase consumer awareness of your products. This can help consumers better identify ** and fakes, reducing the likelihood of purchasing unauthorized products.

Overall, dealing with the issue of unauthorized sellers selling your company's products on Pinduoduo requires you to take a series of measures, including communicating with sellers, complaining to the platform, using legal means, and strengthening brand promotion and education. At the same time, establishing a long-term cooperative relationship with the Pinduoduo platform can also help you better protect your rights and interests.

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