March 15 is the International Consumer Rights Day, on this day, various activities are held in many regions to raise public awareness of consumer rights, and consumers are encouraged to consume more rationally and protect their rights and interests.
Carried out online"Consumer Rights Day" online knowledge competitionto raise public awareness of consumer rights.
Event Period:March 15, 2024.
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Long Yixiu is readyInternational Consumer Rights Day Online Knowledge Contest Question Bank, 20 questions are randomly selected to answer, you can test yourself or ** test for friends.
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Part of the question bank of the International Consumer Rights Day online knowledge competition
Welcome to this exam and are you ready? Let's get started!
1.Which of the following is NOT a consumer right under the Consumer Rights Protection**? [Multiple choice] (2 points).
a.The right to know the truth.
b.Right to fair dealing.
c.Choice.
d.The right to interpret at will.
Correct answer: d
2.Which of the following situations infringes on the consumer's right to make an independent choice? [Multiple choice] (2 points).
a.When Wang went to buy the product overtime, the security guard suspected that he had committed theft, so he searched and abused Wang.
b.Wang bought Moutai liquor overtime, such as buying 4 cigarettes according to the sales **.
c.Wang bought a down jacket after overtime, and the down content was tested to be 1, and the actual filling was cotton.
d.Wang bought a TV after overtime, and ** occurred during use, resulting in Wang's injury.
Correct answer: B
3.Which of the following situations infringes on the consumer's right to know the truth? [Multiple choice] (2 points).
a.Wang bought a TV after overtime, and ** occurred during use, resulting in Wang's injury.
b.Wang bought a down jacket after overtime, and the down content was detected to be 0, and the actual filling was cotton.
c.When Wang went to buy the product overtime, the security guard suspected that he had committed theft, so he searched and abused Wang.
d.Wang bought Moutai liquor overtime, such as buying 6 cigarettes according to the sales **.
Correct answer: B
4.Which of the following situations violates a consumer's right to safety? [Multiple choice] (2 points).
a.Wang bought a down jacket after overtime, and the down content was detected to be 0, and the actual filling was cotton.
b.Wang bought Moutai liquor overtime, such as buying 4 cigarettes according to the sales **.
c.Wang bought a TV after overtime, and ** occurred during use, resulting in Wang's injury.
d.When Wang went to buy the product overtime, the security guard suspected that he had committed theft, so he searched and abused Wang.
Correct answer: c
5.Which of the following situations infringes on a consumer's right to respect? [Multiple choice] (2 points).
a.Wang bought Moutai liquor overtime, such as buying 8 cigarettes according to the sales **.
b.Wang bought a down jacket at the time of time, and the down content was detected to be 05. The actual filling is cotton.
c.When Wang went to buy the product overtime, the security guard suspected that he had committed theft, so he searched and abused Wang.
d.Wang bought a TV after overtime, and ** occurred during use, resulting in Wang's injury.
Correct answer: c
6.The official implementation time of the newly revised "Consumer Rights Protection**" is: () Multiple choice questions] (2 points).
a.December 4, 2013.
b.October 25, 2013.
c.March 15, 2014.
d.January 1, 2014.
Correct answer: c
7.A consumer decorates a commercial house, signs a decoration contract with a decoration company, and after the decoration is completed, the consumer moves in, and finds that the decoration is defective, according to the provisions of the new consumer rights and interests protection, within () from the date on which the consumer accepts the renovated commercial house, the decoration company A shall bear the relevant burden of proof. [Multiple choice] (2 points).
a.3 months.
b.6 months.
c.year. d.2 years.
Correct answer: B
8.Except for the use of the Internet, television, mail order and other means to sell digital goods such as audio and video products and computer software that are custom-made by consumers, fresh and perishable, or unsealed by consumers, newspapers and periodicals delivered, and other goods that are not suitable for return according to the nature of the goods and confirmed by consumers at the time of purchase, consumers have the right to return goods within () from the date of receipt of the goods, and there is no need to explain the reasons. [Multiple choice] (2 points).
a.3rd. b.7th.
c.15th.
d.30th.
Correct answer: B
9.The state shall hear the opinions of () in formulating laws, regulations, rules, and mandatory standards related to consumer rights and interests. [Multiple choice] (2 points).
a.Operators.
b.operators and consumers.
c.Consumer.
d.Organizations such as consumers and consumer associations.
Correct answer: d
10.A large shopping mall sold brand A TVs in the market for one month and found that there were potential safety hazards, so the mall manager issued a notice of recall, which of the following is correct during the recall (). [Multiple choice] (2 points).
a.The additional cost of the recalled product is borne by the consumer.
b.The mall bears the necessary costs for consumers to be recalled due to merchandise.
c.The TV set was privately recalled.
d.No action will be taken after the recall of the TV.
Correct answer: B
11.A consumer went to the hotel in city A for food and beverage consumption, and the hotel posted a notice saying "no to bring your own alcohol" in a conspicuous position in the hotel, and the statement of the notice was wrong (). [Multiple choice] (2 points).
a.This clause is a legal clause of the hotel service contract.
b.According to the provisions of the Contract Law and the Consumer Rights Protection**, if the party providing the standard clause exempts its liability, increases the liability of the other party, or excludes the main rights of the other party, the clause is invalid, so the clause is invalid.
c.The refusal of City A Hotel to bring its own liquor is an unfair and unreasonable provision made by a catering operator to increase consumer responsibility by taking advantage of its dominant position, which is an overlord clause.
d.The consumer may request the people's court to confirm that the overlord clause is invalid.
Correct Answer: a
12.A purchased a hair dryer from shopping mall A, ** is 100 yuan, A claims compensation from the shopping mall, according to the provisions of the new consumer rights protection**, A can get an increased compensation amount according to the law (). [Multiple choice] (2 points).
a.$100.
b.200 yuan.
c.300 yuan.
d.500 yuan.
Correct answer: d
13.A bought a certain brand of pressure cooker from a shopping mall, and a shopping mall knew that the pressure cooker had an accident 1 month ago, but because there was no personnel, the manufacturer compensated for the incident, but shopping mall A still continued to sell it to A, and then A had another accident in the process of use, causing injuries to the children of a neighbor's neighbor. Which of the following statements is true (). [Multiple choice] (2 points).
a.A neighbor's child is not a consumer, and the new consumer rights protection is not applicable**.
b.The compensation for the neighbor's child shall be jointly compensated by a certain A, A shopping mall or the manufacturer.
c.For A and his neighbor's child, A shopping mall or the manufacturer should compensate for the actual loss in accordance with the new consumer rights and interests insurance**, and A and the neighbor's child are also entitled to claim punitive damages of less than twice the loss.
d.For A and his neighbor's child, A shopping mall or the manufacturer shall compensate for the actual loss in accordance with the new consumer rights and interests guarantee**, and A and the neighbor's child shall also have the right to claim punitive damages of less than one time of the loss.
Correct answer: c
14.Among the following items that are not part of the consumer dispute resolution method is (). [Multiple choice] (2 points).
a.Request for mediation from the consumer association.
b.Negotiate a settlement with the operator.
c.File a lawsuit with the people's court.
d.Apply to the relevant administrative department for arbitration.
Correct answer: d
15.The following are the adjustments of consumer rights and interests protection ** (). [Multiple choice] (2 points).
a.A dispute arising from the need for a garment factory to purchase cloth from a business operator in the China Textile City market for the production and processing of garments.
b.A consumer A needs to purchase a batch of curtains from a wholesale market operator in order to operate a dispute.
c.A dispute between a ** shopkeeper and a courier company.
d.A dispute arose from a farmer's purchase of 2 packages of chemical fertilizer from a means of production store.
Correct answer: d
16.Factory A is a manufacturer of a certain brand of beer, and consumer B purchased it from C's shopping mall, and when B opened the cap, the bottle exploded, causing Ding's eye injury to drink with B, which was identified as a beer bottle quality problem. The correct answer in the following is (). [Multiple choice] (2 points).
a.D is not a consumer and can only compensate B.
b.Because it was sold by Mall C, D could only compensate Mall C.
c.Because the beer was produced by Factory A, D could only compensate Factory A.
d.D can claim compensation from Factory A or from Shopping Mall C.
Correct answer: d
17.Xiao Wang picked up a mobile phone in a mobile phone store and chose it for nearly an hour, but in the end he felt that there was no one suitable for him and planned to leave, but the clerk of the mobile phone store stopped him and asked him to buy one. Ask the clerk that the behavior violated Xiao Wang's (). [Multiple choice] (2 points).
a.Right to fair dealing.
b.Choice.
c.The right to security.
d.The right to be informed.
Correct answer: B
18.The following statement is incorrect (). [Multiple choice] (2 points).
a.Business operators shall follow the principles of voluntariness, equality, fairness, and good faith in conducting transactions with consumers.
b.The state advocates civilized, healthy, resource-saving and environmentally-friendly consumption methods, and opposes waste.
c.The State is to employ measures to ensure that consumers exercise their rights in accordance with law and to preserve the lawful rights and interests of consumers.
d.Proprietors providing goods or services to consumers shall abide by social morality, operate in good faith, and protect the lawful rights and interests of consumers; As long as both parties agree, unfair and unreasonable trading conditions can be set.
Correct answer: d
19.Company A borrows the business license of Company B Real Estate Company to engage in the sale of commercial housing, and consumer C purchases a commercial house from the ** employee D employed by Company A, and the legitimate rights and interests of consumer C are damaged, and the object of consumer C's claim for compensation for his losses is (). [Multiple choice] (2 points).
a.It can only be A.
b.It can only be B.
c.It can only be Ding.
d.It can be A or B.
Correct answer: d
20.Proprietors shall ensure that the goods or services they provide meet the requirements for ensuring the safety of persons and property. For the goods and services (), consumers shall be truthfully explained and clearly warned, and the methods of correctly using the goods or receiving services and the methods of preventing the occurrence of harm shall be explained and marked. [Multiple choice] (2 points).
a.Unqualified.
b.Untested.
c.There are not enough of them.
d.It may endanger the safety of persons and property.
Correct answer: d