The real purpose behind the new express delivery regulations is mainly to improve the quality of express delivery services, protect the rights and interests of consumers, maintain market order and promote the healthy development of the express delivery industry. Specifically, the new regulations aim to solve the problems encountered by users in the express delivery process, such as the courier placing the express in the smart express box or express service station without consent, resulting in the user being unable to receive the parcel in time. Through the regulations, express delivery companies are not allowed to deliver express mail to smart express boxes, express service stations and other facilities without the consent of users, so as to protect users' right to know and choose.
In addition, the new regulations also emphasize the requirements for the protection of user information, requiring express service entities to limit the collection of personal information of delivery service users to the minimum scope to achieve the purpose of express delivery services, so as to maintain the security of users' personal information. At the same time, the new regulations also propose to strengthen the regulation of express delivery service behavior, put forward the principle of good faith management, and require enterprises engaged in express delivery business to publicize the service content and service standards to users in the portal **, business premises or other obvious ways in accordance with the provisions of laws and administrative regulations.
From a broader perspective, the implementation of the new regulations is also to promote the low-carbon development of the express delivery industry and establish an institutional orientation for green and low-carbon development. This includes promoting the standardization, recycling, reduction, and harmlessness of express packaging, avoiding excessive packaging, and supporting innovative express business models and service methods, and guiding the new development direction of the express market.
To sum up, the purpose behind the new express delivery regulations is multifaceted, including improving service quality and protecting consumer rights and interests, as well as promoting the healthy development of the industry, protecting the environment and strengthening supervision and management.
What are the specific requirements for user information protection in the new express delivery regulations?
1.The "Express Electronic Waybill" prohibits the display of complete personal information, and recommends that personal information be fully encrypted, and at the same time regulates the reading permission of personal information-related content.
2.The new national standards of "Express Electronic Waybill" and "General Delivery Address Coding Rules" have been officially implemented, strengthening the content of personal information protection and setting up special chapters.
4.It is clarified that no unit or individual shall illegally use or resell express waybills, and enterprises engaged in express delivery business shall not illegally process users' personal information.
5.Postal enterprises and express delivery enterprises shall organize employees to carry out training on knowledge and skills related to the protection of information security of mail users, strengthen professional ethics education, and continuously improve employees' legal concepts and awareness of responsibility.
6.When users inquire about personal information, enterprises engaged in express delivery business shall take measures to prevent unauthorized inquiries and leakage of personal information in accordance with the requirements of the Personal Information Protection of the People's Republic of China.
7.Protect the security of express waybill information, establish a management system for the use and destruction of express waybill numbers, and implement the associated management of code number information, user information, and express item information to ensure that express mail can be tracked and queried.
The new express delivery regulations put forward a series of specific requirements for the protection of user information, aiming to strengthen the protection of personal information and ensure that the security of users' personal information is not illegally obtained and abused.
How can the new express delivery regulations promote the low-carbon development of the express delivery industry?
The new express delivery regulations promote the low-carbon development of the express delivery industry through a series of measures, which are embodied in the following aspects:
Establish a system-oriented approach to green and low-carbon developmentThe Measures for the Management of the Express Market clarify the safeguard measures to promote the development of express delivery and establish an institutional orientation for green and low-carbon development, which provides clear policy guidance and support measures for the green transformation of the express delivery industry.
Reduction and environmental protection of express packagingExpress packaging is one of the most important carbon emissions in the express delivery industry. The new regulations require express packaging materials to be more environmentally friendly, reduce the number of packaging layers, the use of tape, etc., to promote green packaging and reduced packaging, thereby reducing overall carbon emissions.
Technical support and standard developmentThe five national standards issued by the National Standards Committee aim to promote the development of the express delivery industry in a greener, safer and more convenient direction. The formulation and implementation of these standards provide technical support for the express delivery industry and promote its substantial progress in green and low-carbon development.
Legal Liability and Penalties: The new express delivery regulations put forward clear penalties for violations, including the delivery of express delivery without the user's consent will face a penalty of up to 30,000 yuan. This clarification of legal responsibilities will help standardize the business behavior of express delivery companies, prompt them to pay more attention to green and low-carbon development, and avoid unnecessary environmental pollution and waste of resources.
The new express delivery regulations have effectively promoted the low-carbon development of the express delivery industry by establishing an institutional orientation for green and low-carbon development, promoting packaging reduction and environmental protection, providing technical support and standard formulation, and strengthening legal liability and punishment measures.
What are the specific measures for the standardization, recycling, reduction and harmlessness of express packaging in the new express delivery regulations?
StandardizationThrough the establishment of a standard system covering the whole chain of express packaging, focusing on the whole life cycle of express packaging design, production and use, we will accelerate the transformation of new materials, new technologies and new products related to express packaging into standards, and promote the production, testing and certification of packaging products according to the standards. In addition, the express packaging and operation specifications will be included in the receiving service agreement, and the training of employees will be strengthened to ensure that the express packaging meets the requirements of standardization, recycling, reduction and harmlessness.
The action plan proposes to increase efforts to promote the reduction of express packaging, accelerate the cultivation of a new model of recyclable express packaging, and continue to promote the utilization of waste express packaging.
Harmless: It is clearly forbidden to use toxic and harmful express packaging, and the safety bottom line and red line requirements of express packaging are set. At the same time, the headquarters of express delivery enterprises should strengthen the management of branches and franchised enterprises to purchase and use packaged products, and establish a management system for the procurement and use of packaged products based on packaging standardization, recycling, reduction and harmlessness.
The new express delivery regulations aim to achieve the standardization, recycling, reduction and harmlessness of express packaging by establishing and improving the standard system, promoting packaging reduction, and strengthening harmless management, so as to promote the green transformation and high-quality development of the express delivery industry.
What are the specific requirements of the new express delivery regulations on the regulation of express service behavior and the principle of integrity management?
1.Keep your shipments safeThe new regulations require express delivery companies to ensure the safety of express mail and prevent the loss and damage of express mail. This means that express delivery companies need to take effective measures to ensure the safety and integrity of the express when processing the express mail.
User Information ProtectionWithout the consent of the user, the express delivery company shall not confirm the receipt of the express mail on behalf of the user. At the same time, it is not allowed to deliver express mail to smart express boxes, express service stations and other express terminal service facilities without authorization. These regulations are designed to protect the security of users' personal information and avoid unnecessary troubles or losses caused to users by unauthorized operations.
This includes the announcement of the service region and service period, as well as the advance announcement of the change of the service region and service time limit.
This may involve specific regulations on staff practices, express security management, etc., to ensure that the express service can meet the needs of users.
The requirements of the new express delivery regulations on the regulation of express service behavior and the principle of integrity management aim to protect the rights and interests of users and improve the overall service quality and safety of the express delivery industry by strengthening supervision and standardizing service behavior.
After the implementation of the new express delivery regulations, what is the impact on the quality and service standards of express delivery?
The new regulations aim to improve the efficiency and quality of express delivery services by increasing the product classification of express delivery services and refining the time limit of domestic express delivery services. In addition, the implementation of the new national standard also includes requirements for the limit of heavy metals and specific substances in express packaging, which not only helps to promote the green and low-carbon development of the express delivery industry, but also guarantees the health and safety of consumers.
From the perspective of service satisfaction, although the 2021 survey showed that the overall satisfaction score of express service was 768 points, of which the public satisfaction score is 837 points, but the implementation of the new national standard may further improve service satisfaction.
However, the implementation of the new regulations has also brought certain challenges to the express delivery industry. For example, it has been reported that the workload of couriers will increase significantly after the implementation of the new regulations, which may put forward higher requirements for the operating costs and management capabilities of express delivery companies. At the same time, in order to meet the new service standards and environmental protection requirements, express delivery companies need to invest more resources in technology upgrading and process optimization.
**10,000 Powder Incentive Plan The implementation of the new express delivery regulations has had a positive impact on the quality and service standards of express delivery, which not only improves the overall level of express delivery services, but also promotes the green transformation and high-quality development of the express delivery industry. But at the same time, the industry is also faced with the challenge of adapting and adapting to the new standards.