Legal gas station Xi'an, Shaanxi, a woman bought two bottles of Moutai in the store, after paying, the woman asked the boss to open a receipt or copy the code to check the authenticity, but the boss suddenly came up to grab the wine, saying: "I don't sell it!" The woman and her friend were puzzled: What are you robbing, it's not that you didn't pay. But the store's next move was even more unexpected.
Case**: star star**).
According to online rumors**, the woman and her friends traveled to Xi'an and planned to buy two bottles of good wine to go to a local friend's house to sit down, and the woman and her friend came to a tobacco and alcohol store and asked for two bottles of Moutai.
After paying, the woman opened the outer package, intending to check the inside, and asked the boss to open a receipt or copy the code on the wine bottle, the woman's meaning is obvious, after all, she is buying valuables, and it is still necessary to check the authenticity.
Who knows, when the shopkeeper saw the woman open the package and carefully inspect it, his face suddenly changed, he wanted to grab the wine bottle in the woman's hand, and arrogantly declared: "Don't copy the code, don't sell the code, you go outside to buy it!" ”
The woman was stunned, and couldn't help asking, "No, what are you robbing?" ”
The shopkeeper insisted: "I'm not selling!" If you don't earn a penny, I'll give you 2000 to start with, and you're still verbose. ”
The woman replied firmly: "I've already paid, what are you robbing." ”
This sudden conflict made the atmosphere tense in an instant, and the shopkeeper even more arrogantly claimed: "I am not afraid of your Public Security Bureau or Market Supervision Bureau." ”
Seeing this, the woman decided to call the police.
The owner closed the door and tried to trap them inside.
The shopkeeper also approached the woman step by step, intending to snatch the Moutai in the woman's hand, but fortunately, the woman also had a male companion who was traveling with her, and the two sharply asked the shopkeeper what he was doing, and asked the shopkeeper if he had paid for it.
But the shopkeeper still insisted: You pay, I can sell it if I want, or I can not sell it, right?
The woman asked her companion to call the police.
The shopkeeper also accused the woman of killing people, I have seen a lot of people like you, you dare to call 110, you dare to call 315, you dare to call people, you can call people, see who calls people, you don't want to die.
1. Consumers can verify the authenticity of goods when they buy them.
Article 8 of the Consumer Rights Protection** stipulates that consumers have the right to know the truth about the goods they purchase or use or the services they receive.
Consumers have the right to know in accordance with the law, and no business or individual has the right to deprive them.
After buying Moutai, the woman has the right to know whether the goods she bought are **, and it is also a normal demand for her to ask the store to copy the code, but the store's behavior is suspicious.
If Moutai is **, the store can read the code generously, or provide other ways to verify the authenticity, instead of saying that it is not sold and wants to snatch the wine back.
2. If the store's ** is fake wine, the woman can ask for a refund of one and pay three.
Article 55 of the Consumer Rights and Interests Protection ** stipulates that if a business operator commits fraud in providing goods or services, it shall, at the request of the consumer, increase the compensation for the losses suffered, and the amount of the increased compensation shall be three times the price of the goods purchased by the consumer or the cost of receiving the service; Where the amount of increased compensation is less than 500 RMB, it is 500 RMB. Where the law provides otherwise, follow those provisions.
If the Moutai sold by the store is fake, the woman can ask the store to give compensation, not the store proposed, I won't sell it, and I will return it to you.
The woman's original payment record was 5,500 yuan, which means that the store must return 5,500 yuan and pay 16,500 yuan three times the compensation.
3. The store stall is in trouble.
The second paragraph of Article 56 of the Consumer Rights and Interests Protection stipulates that if a business operator dopes or adulterates the goods, passes off the fake as real or shoddy, or passes off the substandard goods as the qualified goods, it shall ......bear the corresponding civil liability in addition to the corresponding civil liability
Where laws and regulations do not provide for it, the administrative department for industry and commerce or other relevant administrative departments shall order corrections, and may give warnings, confiscation of unlawful gains, and a fine of between 1 and 10 times the amount of unlawful gains based on the circumstances, and where there are no unlawful gains, a fine of up to 500,000 yuan; where the circumstances are serious, order a suspension of business for rectification or revoke business licenses.
In this incident, the store had an arrogant attitude, closed the door of the store, did not let the woman out, and threatened the woman many times to prevent the woman from calling the police, this arrogant and domineering attitude not only violated the personal rights and interests of consumers, but also undermined the market order.
After the local authorities intervened, if it was verified that the store had sold counterfeits, the punishment would be very severe.
Those who sell counterfeit goods will be fined and their illegal gains will be confiscated. where the circumstances are serious, the business license is revoked; where a crime is constituted, criminal responsibility is pursued in accordance with law.
What do you think about this?