The service is more detailed and substantial! Create a square enterprise service platform

Mondo Technology Updated on 2024-03-05

In order to further improve the enterprise service system, Pingliang Road Street has given full play to its territorial functions, adhered to the guidance of party building, integrated resources from all parties, and actively built a "square-fitting" enterprise service platform around the development of service enterprises and the needs of employees, so as to realize the complementarity, co-construction and sharing of multiple resources.

Build a platform to enhance service capabilities

Recently, taking advantage of the lunch break, Xiao Xie, a white-collar worker who works at Fisherman's Wharf, came to the "one-hour noon enterprise service" activity site of Binjiang Station of the "Square He" enterprise service service station and consulted some health problems with the doctor. Xiao Xie said that after the Spring Festival, he obviously felt very tired, and his cervical spine would hurt from time to time. The family doctor of Pingliang Community Health Service Center found that Xiao Xie's cervical spine strain was serious by asking about his medical history and physical examination, and the doctor gave Xiao Xie massage, traditional Chinese medicine physiotherapy, etc. on the spot, and instructed him to perform cervical spine exercises, and told Xiao Xie to pay attention to the combination of work and rest.

The reporter learned that in addition to the Pingliang Community Health Service Center, the Pingliang Road Street Service Office, the Pingliang Road Street Business Office, the Pingliang Road Street Federation of Trade Unions, the Yangpu District Investment Promotion Office No. 1 Center, the Pingliang Road Police Station, the Pingliang Market Supervision Office and other units will be stationed at the "Square Cooperation" enterprise service station - Binjiang Station during the "one-hour noon enterprise service" activity to provide health consultation, business management and other services for the white-collar workers in the jurisdiction.

Party building leads and condenses development momentum

In the process of promoting the construction of the "square" enterprise service platform, the Pingliang Road Street Business Office gives full play to the leading role of the party organization, fully integrates the party building work with the enterprise service work, expands the "circle of friends", improves the "integration", and continuously improves the quality and level of enterprise services. With the help of resources such as the party-mass position and the party-mass service, we will promote the construction of enterprise service positions, expand the service functions of enterprises, further enhance the attractiveness and influence of the party-mass service center to surrounding enterprises and employees, and build the party-mass service center into a "service station" for enterprises and employees, so as to further promote party building, development, service and strong position.

It is reported that relying on the Pingliang Road Street Fisherman's Wharf Party and Mass Service Center, the current Pingliang Road Street "Squared" enterprise service station - Binjiang Station has been put into use in early January, on the basis of the existing party member education, cultural activities and other functions to further provide policy consultation docking, government affairs consultation, etc., has been welcomed by surrounding enterprises and enterprise employees.

Internal and external linkage to improve service quality

How to make the "square" enterprise service platform better and more accurate to serve the white-collar workers of enterprises in the jurisdiction? The Pingliang Road Sub-district Business Office takes the needs of enterprises and their employees as the starting point and the end point, and improves the quality of service in different aspects according to the needs and expectations of enterprises and their employees.

In terms of service mode, it provides daily services with multi-department participation and personalized menu-based services. The daily service is mainly to coordinate the internal departments and relevant committees and bureaus of the street, form the corresponding shift schedule, take turns to use the lunch break to carry out "one-hour enterprise service at noon", and provide door-to-door service for enterprise employees at the enterprise service site. At present, 10 departments related to the street are involved in the daily service, so that the enterprise can truly feel the convenience and efficiency of the service.

In terms of service content, at this stage, the "Square Cooperation" enterprise service platform mainly involves seven aspects, including party member learning and education, cultural activity organization, policy consultation and docking, white-collar health services, government affairs consultation, legal consulting services, and community public welfare services. On the one hand, the release of "Square Hop" related service information will be published in the "Cool Window" of "Square Hop" enterprise services, and the service schedule will be updated weekly. On the other hand, the electronic large screen scrolling schedule in the building area of each site achieves online and offline integration.

Co-build and share to release the vitality of the platform

The "square" enterprise service platform not only takes the service of enterprises and employees as the starting point and the end point, but also actively builds a bridge of good communication and interaction between enterprises, buildings, enterprises, community social organizations, etc., and promotes all parties to become participants and contributors to community governance, and strives to achieve co-construction and sharing.

EBA and Shanghai International Design Exchange Center are representative buildings and parks in Pingliang Road Street, attracting a large number of high-quality enterprises to settle in. After learning about the "Square Cooperation" enterprise service platform, the enterprises expressed their willingness to provide free venues and cooperate with the streets to build enterprise service stations in the building park, so as to jointly deliver more high-quality services to the "doorstep" of the enterprise. Both sites are currently under construction.

On the eve of the Spring Festival, Shanghai Jiahao Food donated 100 food gift boxes to nursing homes in the jurisdiction, showing the company's care and love for the elderly. The person in charge of the enterprise said that with the help of "Square Cooperation", he not only received sufficient corporate services, but also found a good channel for the company itself to make a modest contribution to the community.

Text **: Chen Tao.

Editor: Xi Yuxuan.

*Please indicate that it is from Shanghai Yangpu official WeChat.

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