How long does it take for merchants on the Doudian platform to have experience points, and what happ

Mondo Digital Updated on 2024-03-04

The Douyin platform is becoming an important channel for merchants to expand their business and promote their brands. For these merchants, it has become especially important to understand their performance on Douyin, and the Douyin store merchant experience score is an important metric.

1. The experience of Douyin stores is updated frequently.

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Douyin officially stipulates that the experience score of merchants is refreshed at 12 o'clock every night, which means that merchants need to wait for a full day to check the latest experience scores. Newly registered merchants may have to wait longer because Douyin takes a certain period of time to evaluate and analyze the merchants.

Sometimes, some businesses experience situations where their Experience Score doesn't appear. This may be due to the fact that the merchant's experience score did not reach the specified threshold, and the Douyin system judged that its performance was insufficient, so the specific score was not displayed. This suggests that merchants need to increase their efforts to improve the quality of their products and services in order to achieve a visible experience score.

2. Analysis of the reasons why the merchant experience score of Douyin Store does not show up.

Experience score not meeting the display threshold: Douyin uses a specific algorithm to calculate the experience score, and if your score has not reached the threshold, the system will consider your performance to be substandard, and the specific score will not be displayed. The solution is to continuously optimize product quality, service attitude and logistics efficiency to reach the threshold.

Douyin platform data processing delay: Douyin updates the experience score at 12 o'clock every night, but technical delays or other issues sometimes cause the score to be delayed. In this case, wait patiently and you'll usually see the update within a few hours.

Platform technical glitches or system upgrades: As a large social media platform, Douyin occasionally experiences technical glitches or system upgrades, which may make the experience points temporarily invisible. The solution is to pay attention to Douyin's official announcements, social ** updates, and contact customer service in time for assistance.

Abnormal or illegal account operations: If the account is abnormal or violates the platform rules, the experience score may not be displayed. It is necessary to check whether the account is abnormal, ensure that the rules are followed, and avoid illegal operations.

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