Today, I will share the commonly used consulting techniques. If you want to do a good job, you must first sharpen your tools, and if you want to have a first-class spiritual dialogue, of course, you need to have a good method and a good tool:
1.Restatement. Retelling is "retelling", that is, "content response", in the process of listening, grasping the most important things expressed by the "visitor" and summarizing them in their own words. The "visitor" gushes on and on about a bunch of things, which may ramble on and on; Learn to make trade-offs, summarize important content, and feed back to the "visitor" like an echo bar.
"Restatement" is often used at the beginning of the following statement.
I hear you say.
Sounds like it.
2.Open-ended questions about ideas.
What did you think when you said those words?
Tell me a little bit more about what you think about this.
What do you think?
3.Emotional responses.
The counselor "feels" the client's emotions and expresses them in the appropriate words.
You are angry that your husband is not at home.
Sounds like you're sad.
She ignores you and makes you feel hurt.
When you feel like you belong, you feel at ease.
The following words are often used to begin:
You think. Sounds like you feel.
4.Open-ended questions about emotions.
"Emotion" is how the "visitor" feels at this moment.
What does it feel like now?
Tell me a little more about how you feel.
How do you feel about your parents?
5.Open-ended questions about realizations.
"Comprehension" can encourage the "visitor" to think further.
When you have the urge to eat, think what's going to happen next?
6.Open-ended questions about action.
That is, ask the other person what the plan, arrangement, and action steps are.
What have you tried to do?
Have you ever wondered what you should do?
What do you think of this approach?
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When the communication hits a bottleneck, it is better to stop and talk about the consultation relationship. Only a good relationship can make the "visitor" willing to speak his or her mind.
Now I feel nervous (the counselor feels), but I'm happy because you can share your deep personal feelings with me.
I would like to know how you reacted to today's interview?
You're late today, and I wonder if you have some emotional reaction to coming here?
You mentioned that no one understands you, and I wonder if you want to say that I don't understand you?
These seven techniques, used alternately in counseling, can complete a lively conversation; Allow the "visitor" to capture their emotions and thus be relieved.