Medical cosmetology is a popular form of cosmetology in modern society, such as plastic surgery, fillers, injections and other items have attracted much attention. However, sometimes disputes may arise between consumers and medical aesthetic establishments, creating disagreements over refunds. In this case, consumers should protect their rights and interests through legal channels.
Successful refunds are not always easy, and consumers need to know a certain amount of legal knowledge and gather relevant evidence. On the one hand, consumers should keep the medical aesthetic service contract, proof of payment, and other materials that can justify their claim for a refund. On the other hand, consumers should understand the laws and regulations on the protection of consumer rights and interests, clarify their legitimate rights, and avoid falling into a passive situation.
After the dispute arises, the consumer can choose to file a claim for rights protection with the medical aesthetic institution orally or in writing, clarifying the amount and reason for the refund. At this time, consumers should remain calm and rational, and do not be extreme, in order to get a better solution. If the medical aesthetic institution does not respond positively, the consumer can file a complaint with the Consumer Protection Association and the market supervision department, seek help and support from the relevant personnel, or resolve it through litigation. If there are other behaviors that harm the rights and interests of consumers in the course of the service of the medical cosmetology institution, such as false publicity, fraud, concealment of qualifications, use of substandard drugs and devices, causing medical accidents, etc., it can request compensation when requesting a refund.