With rapid urbanization, the way we live and how we think about it is changing dramatically. Property services, which are generally ignored in the difficult stage of home purchase, have become the most important part of the quality of life after the delivery of the house.
To put it simply, if the property in the community is good, the value of the property may jump by more than 20%. But despite the importance of property services, more and more property owners have a negative view of its image, what is hidden in this? Should the existence of the property management company be abolished? Let's dive deeper.
01How to see through the quality of the property at a glance?
Want to know the quality of properties in a community? Pay attention to the following three details.
1. The age of the security personnel.
Security guards are an important part of the security work of the community, if the property company chooses older security guards in order to save money, then the level of the property can be imagined. Safety issues cannot be ignored, and if there are even problems in this link, it is not difficult to imagine how the rest of the community is managed.
2. Community greening.
The green environment at the time of delivery of a new house is often impressive, but after a few years, without the continuous maintenance and watering of the property, those green trees and red flowers will be gone, and the scenery and environment of the community will be greatly reduced. The greenery of a community is often a compass of the level of property management.
3. Elevator maintenance.
As the core facility of the high-rise community, the maintenance status of the elevator is an important standard for testing the property company. A good property company will regularly carry out elevator maintenance and overhaul to ensure the normal operation and safety of the elevator and bring a better living experience to the residents of the community.
02What is the problem with the property?
Property services are closely related to the quality of life of residents in the community, and a good property company can improve the living environment of the community and the life satisfaction of residents. But why are more and more property owners disappointed with the service attitude of property management companies?
First of all, the problem of property companies in terms of fees has been the main cause of dissatisfaction among property owners. The owners obediently pay the property fees, but they feel that the service of the property is not worthy of these fees, and even has a feeling of being "pitted".
Secondly, the service quality, service attitude and service ability of the property company are also the places where the owners have a lot of complaints. In the face of severe work tasks, property personnel often have problems such as poor service level and poor attitude, which greatly reduces the trust of owners in the property company.
In other words, property companies need to reflect on themselves and improve, otherwise, they will face the risk of being eliminated from the market.
03How should we deal with property problems?
The importance of property companies to community life is self-evident, and despite their various problems, they are still our indispensable life partners when there is no better alternative.
Fortunately, a series of regulations for property have also begun to be issued in various places, bringing more protection to the rights and interests of property owners. For example, if the owner is not satisfied with the property service, he has the right to request a replacement; The use of strata fees should be disclosed to the landlord, who has the right to supervise this; The operating income of any common area of the community shall be owned by all owners. When it comes to property issues, we should not blame them blindly, but look at them rationally and explore the truth, so that our lives can be better.