Anyone can be a great manager. But not many people actually become managers, it's not that anyone has the talent to manage, it's just that most people don't pay attention to the problem of managing emotions. Managers need to have some better abilities than non-managers, and there is nothing mysterious about these abilities, and we can all do them with attention. There is a story in psychology about the "kicking the cat effect" that illustrates this vividly.
A company owner was in a hurry to get to the company, but he ran two red lights and was deprived of his driver's license by the police. When he got to the office, he called the secretary in and asked, "Did I type your letter?"She replied, "No," and I ......The boss immediately became angry and accused the secretary, saying, "Don't make any excuses!."Hurry up and do it. If you can't, I'll give it to someone else, and even though you've been here for 3 years, it doesn't mean you'll be employed for life!The secretary slammed the boss's door and came out, complaining, "It's really bad!."”
The secretary came home still angry. She entered the house and saw an 8-year-old lying watching TV. In a fit of rage, she shouted, "How many times have I told you that you have to do your homework when you come home from school, and you are not allowed to watch TV in the future!."”
As his 8-year-old son walked out of the living room, he said, "It's inexplicable!."My mother didn't give me a chance to explain what was going on, so she got angry at me. Just then, his cat walked up to him. The child kicked the cat hard and scolded, "Get out of here!".You damn stinky cat!”
This story illustrates that bad mood is contagious, and if a leader brings it to those around him, then this bad mood has the potential to snowball.
As a leader, the most important thing is to make subordinates respect and followIn this way, you can show your own leadership, but authority is no longer a way to win people's hearts. It will only allow the leader's emotions to spread, producing undesirable results. However, a leader with high emotional intelligence knows that charisma is the top priority, and charisma can also have a diffusion effect.
If you want to be the boss of your team, your power comes mainly from status, which can come from divine fate or by your hard work and expertise;If you want to be the leader of a team, it's more complicated, and your strength comes from the charisma and charisma of your personality. Only by organically combining their own qualities, character, style, work style, and other personalized characteristics with leadership activities can leaders better accomplish their governing tasks and embody their governing abilityWithout charisma, it is difficult for a leader's ability to govern to be perfectly reflected, and no matter how powerful he is, his work can only be passive.
Personality charm is a kind of personality cohesion and charisma that is comprehensively reflected by a person's beliefs, temperament, temperament, appearance, conduct, intelligence, talent and experience. People who are capable do not necessarily have charisma. Without good character and charisma, no matter how good a leader's ability is, people's impression of him will be greatly reduced, and his prestige and influence will be negatively affected.
When Napoleon fought the enemy army once, Napoleon was defeated in a series of battles because the enemy army was too strong. After three days and three nights of stubborn resistance, the team suffered heavy losses and the situation was very dangerous. It was at this time that Napoleon also accidentally fell into the mud and was covered in mud and embarrassed. In the face of this sudden embarrassment, Napoleon was not affected in the slightest. Because he has only one belief in his heart, and that is to win this battle no matter what, he wants to hear the trumpet of victory. I only heard him yell: "Rush!."His soldiers saw him.
He couldn't help but laugh out loud, and at the same time was encouraged by Napoleon's optimism and self-confidence. For a time, the soldiers were enthusiastic and brave, and finally won the final victory in the battle.
The story tells us that if Napoleon had given up in his time of despair, the battle would have been lost. However, it was the spread of Napoleon's positive mood that boosted morale and led to victory.
Emotional intelligence affects leadership effectiveness, but becoming a leader with high emotional intelligence is not an easy task. As a leader, we should pay attention to the development and cultivation of our own emotional intelligence to improve leadership effectiveness.
Correctly identifying one's own and others' emotions is the basis for improving emotional intelligence. Leaders can improve their ability to recognize emotions by doing the following.
First, pay attention to your emotions. Leaders must first pay attention to their emotions so that they have an accurate understanding of their emotions.
Second, learn to express your emotions accurately. Accurately expressing one's own information and being able to receive it accurately by others is the basis for effective communication and exchange. Leaders must first learn to accurately express their emotions using verbal or non-verbal information.
Third, be good at recognizing the emotions of others. Leaders need to be adept at recognizing the emotions of others from subtle cues, such as how they face you, the intonation and rhythm of speech, gestures, and other body language.
In the past, the leadership style that was often popular in enterprises was the best. The leadership is very strict in its management style, and cannot tolerate the mistakes of others, and expects others to do their best work when instructed. This is a traditional management method that is rarely used today because this type of supervisor is less loved. Today, all enterprises are paying attention to humanized management, and the slogan of "people-oriented" has been shouted for many years. Humanized management is more and more important, the delicate relationship between people is very important, the correct handling of these relationships will make the leader feel handy, so in the management, leaders should manage their emotions, to avoid the "kicking cat effect", reduce their leadership.