Course Background:
Managers are the key level of operation of an enterprise. Build a professional and high-quality team, master the writing skills of various official documents of the enterprise while mastering efficient oral communication, so as to ensure the promotion of work coordination and effective implementation.
This course positions Kumon as a necessary communication and promotion tool for all stages of PDCA in the effective implementation of operations, so as to clarify the true value of Kumon: instrumental, necessary, and technical. It also focuses on the essentials of co-compiling official documents commonly used in enterprises, and then introduces the six key technologies of official document writing, which has strong guidance and practicability.
Course Objectives:
Efficient work communication:From the perspective of work organization and execution, drafting, writing, and reporting. More initiative.
Increase productivity:The accuracy and validity of official documents have been improved. It helps to promote the work and helps to support the leadership.
More secure operations:Standardized official documents enable managers to understand information, evaluate and make decisions more accurately.
Course Benefits:
Kumon Writing Skills:Master the skills of drafting official documents, wonderful writing, and experts in official document writing and tasting.
Key points of various official documents:Master the key points of writing common official documents and become a high-level manager. Execution is guaranteed.
Please ask for debriefing skills:Alignment communication skills to make official documents run successfully. Tacit understanding of execution and cooperation.
Course Highlights:
Practical departure:Combined with the stage of work operation, according to the PDCA process, the background and characteristics of various official documents are introduced. It enables students to accurately draft and apply all kinds of official documents in their work, and play an effective role in promoting the work.
Hands-on Techniques:Starting from the actual operation of the enterprise, we introduce to the management and the backbone of the work the eight official documents that have great practical value for the operation of the enterprise. It also introduces the use, background, precautions, writing points, vocabulary, and writing methods of various types of official documents.
Comprehensive system:Teach: the characteristics and writing methods of J official documents, the key points and security skills of K various types of official documents. l Rules for the operation and management of official documents. Provide all kinds of model texts, official document terminology, official document management methods, etc. You will use it when you finish learning.
Template example:Provide a variety of practical document templates and sample essays, and after the technical lecture, the students will draft them according to the actual work situation, and Xi them will be appreciated. Apply what you have learned and master the key techniques of official document drafting.
Course Duration:1 day, 6 hours a day.
Course Target:
Medium and large enterprises and institutions have a sound management system. More than one year position, middle and senior managers.
Medium-sized enterprises have a sound management system. New middle managers, reserve cadres, office staff.
Course Method:Lecture: 70%;*30% Q&A between case studies, instructors and students. (2-day version Xi 40%)
Course outline
Foreword:
Characteristics of Kumon.
The function of Kumon is a tool for job promotion (PDCA).
Lecture 1: Writing of official documents for business
Transactional document A document that is executed
1. The "Official Letter" should be wonderful before implementation
1.Official Letters Features and Uses.
2.Official letter writing experience.
3.Example of an official letter Negotiation letter, please approve the letter.
2. "Request for Instructions" Approval and explanation of the implementation plan
1.Please specify the definition and characteristics of .
Watch**:Understand the concept of requests.
Writing skills for job requests (logic for successful requests).
Skill 1: Focus on analysis, do it openly and secretly.
Skill 2: Speak and write, and set up a project first.
Tip 3: Focus on results and light on methods.
Tip 4: Speak first and then write, with a high success rate.
Template:Job request template.
tools"Instructions on the Compilation Points".
3. Notification of the implementation information of the "Notice".
1.Notices Features and Scope of Application.
2.Notification Compose elements.
3.Notification Example.
Fourth, the "meeting minutes" The results of the meeting promote the implementation
1.Meeting Minutes Features.
Meeting Minutes Classification and Application
Method 1: Keep your records thorough.
Method 2: Be objective in your content.
Option 3: Evidence-based implementation.
3.Editing of meeting minutes.
Attachments:Minutes of Consultation (Negotiation), Memorandum
toolsEssentials for the compilation of meeting minutes
Lecture 2: Essays on official documents
w Discursive documents Control before and after implementation.
w Report Report Meaning and Characteristics.
w Oral report on work Organizational record-keeping.
w 1.Work situation, implementation report information feedback (work report notes).
w 2.Accident Investigation, Work Inspection, Negative, Accountability & Prevention.
w 3.Work proposals, situation reports, analysis and recommendations.
w Research report, writing points
w Meaning and requirements of the summary.
w Summary of features.
w 1.What the leader wants to see.
w 2.The angle of argument is what the leader wants to hear.
w 3.Summarize the process that the leader is familiar with.
w Summary of the category 1Annual summary (bullet points, templates).
w Summary of Type 2Monthly summary (highlights).
w Summary of Type 3Project summary (main points).
w Characteristics of good Kumon.
w The beginning of the official document attracts in a variety of ways.
1.In other words, there is a data project, and the scheme is reliable.
2.The logic of the discussion is benchmarking and convincing.
3.Resonate from the perspective of the discourse, and the reader prevails.
4.The discourse is rigorous, the transition is appropriate, and the study is smooth.
5.The discussion is brilliant and focused, and the details are appropriate.
6.Language skills Precise words, strong appeal.
w Kumon experience is communicated first, and then written.
w Kumon experience based on facts, the center blossoms.
w Tool "General Kumon Writing Assessment Form".
w Writing experience Reverse learning Xi, solid improvement.
Assignments:Write a summary of your work.