When parents reported the problem to the director of the Education Science and Technology Bureau of Xiaoyi City, Luliang, the incident of being foul-mouthed has aroused widespread attention and discussion on social **. In order to understand the truth of the matter, we have dismantled the online ** recording in detail to reveal the truth behind the incident. From the content of the recording, it can be seen that parents reported that their children need to fill out a "growth file" and questioned whether the behavior was in line with the education department's "burden reduction" policy. The Commissioner replied that it was a unified arrangement, but the parents were not satisfied and said that this action was meaningless for the children in the first and second grades. After that, the two sides had an argument, which eventually led to the director losing control of his emotions and exploding foul language, and the two sides fell into a fierce quarrel.
As for the establishment of the "growth file", it does have a certain educational significance. By recording students' growth process and evaluating students' academic Xi outcomes and development directions, we can better help students develop holistically. However, it is obviously unreasonable for parents to give negative evaluations based on their own subjective judgments without understanding this. For the Secretary of the Bureau, the parents' behaviour is in effect a negation of the work of the Education Bureau, which will undoubtedly make the Secretary dissatisfied. However, the director did not explain this, but chose to express his dissatisfaction. It can be heard from the recording that the director replied "yes" after learning about the school involved in the parent's complaint, which is actually a typical way of responding, usually indicating further verification of the problem. However, instead of understanding the director's answer, the parents threatened to report it. It can be seen that the reason for the director's emotional loss of control is that the parents have repeatedly accused and threatened, and provoked quarrels between the two sides.
The root cause of this incident is that parents see education as a service industry and tend to demand the work of the education department based on their own opinions. Parents tend to interpret education in their own way, and if there is a disagreement between the education department and their own, they will choose to file a complaint. However, education is a professional job that requires professionals to manage and plan, which is the consensus of industry insiders. Although teachers understand the connotation and extension of running a satisfactory education for the people, they often choose to tolerate the accusations and complaints of parents. However, the director does not seem to have experienced a similar situation, endured repeated accusations and threats from parents, and finally went out of control. The problem of home-school communication began when parents saw education as a service and teachers chose to swallow their anger. However, education is a professional job that requires professionals to manage and plan, which is the consensus of industry insiders.
From this incident, we can see that there are major obstacles in the communication between home and school. Parents see education as a service industry and see themselves as the authority of education, and when there is a disagreement with the education department, they choose to blame and complain, which exacerbates the tension between home and school. In home-school communication, we should strive to express our own opinions in a rational and peaceful manner, and at the same time listen to the voices of others. It is only through adequate communication that we can enhance mutual understanding and work together to solve problems in the educational environment.
However, the director's approach in this case as a public official was also problematic. In the face of doubts and threats, he should deal with problems with a calm and rational attitude. Losing control of emotions not only does not help solve the problem, but may also further exacerbate the conflict and damage the public's trust and respect for the best institutions. Therefore, the Director should be more calm and rational when dealing with similar situations, and adopt appropriate ways to communicate with parents and solve problems.
In summary, this incident highlights the main obstacle in the current home-school communication, that is, parents regard education as a service industry, and often blame and complain, which worsens the home-school relationship. In home-school communication, we should express our opinions in a rational and peaceful manner, and at the same time listen to the voices of others. As a public official, you should deal with problems more calmly and rationally in order to enhance the public's trust and respect for the best institutions. We hope that through full communication, we will work together to solve the problems existing in the educational environment and run an education that satisfies the people.