BYD executives gave up the C position and interpreted customer centric with actions

Mondo Workplace Updated on 2024-01-19

I finally know why BYD can win the reputation of users, and its sales have grown rapidly year after year.

Formula Leopard, a professional personalized brand under BYD, was officially released in August this year. As the brand's first model, the Leopard 5 rolled off the assembly line and was delivered in just three months, and BYD's speed was once again amazing.

At the delivery ceremony, Wang Chuanfu personally delivered the car to the first batch of Leopard 5 owners, and in the process, there was a detail that impressed the majority of netizens and received rave reviews. It was during the commemorative photo with the owner that Wang Chuanfu signaled to the general manager of Equation Leopard to change the position, so that the customer could stand in the C position as the protagonist, and interpreted the respect for the customer with practical actions.

In October and November this year, BYD's sales exceeded the 300,000 mark one after another, and the overseas market has been frequently reported. However, as the leader of a leading enterprise in the new energy vehicle industry, Wang Chuanfu is still able to maintain such a humble attitude, vividly demonstrating BYD's customer-centric business philosophy, even after great success, still pursuing continuous improvement of customer demand experience.

Don't forget the original intention, you have to always. Throughout BYD's development over the years, it is not difficult for us to find that the status of customers has always been supreme for BYD!BYD not only provides meticulous and thoughtful all-round services, but also has to stand aside in front of customers, whether it is executives or presidents, and give customers 100% respect.

Service is customer-centric, and so is product development. Over the years, many people have questioned and ridiculed BYD, but BYD has forged ahead, always had insight into user needs, and successfully developed hard-core technologies such as blade batteries, DM-i super hybrids, DMO technology platforms, CTB, Yi Sifang, and Yunbo. Among them, Equation Leopard 5 is equipped with DMO technology platform and is favored by users.

BYD has won the recognition and trust of users by continuously improving its service quality and technical level to meet people's yearning for a better life, which is also one of the key reasons why BYD can succeed and continue to surpass. Listen to the voice of users, sincere to permanent, not only BYD, but also look forward to more enterprises to follow up Xi.

Related Pages