Management, the word always sounds so formal, so serious, as if it is inherently associated with one-dimensional rules and regulations and the cold operation of power.
But in reality, management can really be easier and more humane.
In this fast-paced, efficient era, management is no longer simply dictating or mechanically executing processes.
Instead, it's more of an artIt is necessary to skillfully combine the three elements of people, things and hearts.
Yes, you heard it right, management is to manage people, affairs, and hearts!This is not an empty concept, but a real guide to action.
Don't believe me?Listen to me slowly.
1. Manage people: people-oriented, stimulate potential
First, let's talk about "managing people." To know,Human beings are the most complex and variable causesPlain. Everyone has their own thoughts, emotions, and abilities, so managing people is not an easy task. However, with the right approach, you can make it easier and bring out the best in everyone.
So, how do you do that?
(1) People-orientedThis is not an empty phrase, but a mustReally put people at the heart of management. For example, it is necessary to understand the personality, interests, and abilities of each employee, and then assign work according to their characteristics. In this way, everyone can shine in their field of expertise, and work efficiency will naturally increase. To manage people, we must also know how to teach people differently and aptitude. As Confucius said:"Teach students according to their aptitude and make the best use of their talents. ”Everyone has their own strengths and weaknesses, and as a manager, you have to be like a good conductorLet everyone give full play to their position. For example, if some employees are good at innovation, then give them more room to play freely;Some employees are careful, so let him be responsible for the work that requires fine operation. In this way, everyone can shine in their own areas of expertise, and the whole team will naturally run more smoothly.
Of course, it is not enough to have a division of labor, but also to pay attention to the growth and development of employees.
After all, people are self-motivated, and who doesn't want to constantly improve themselves at work?Therefore, as a manager, we should provide training and learning opportunities for employees on a regular basis, so that they can realize their self-worth in continuous progress. (2) Make the best use of your talentsThe first task of management is to manage people. But "tube" here does not refer to restraint or restriction, but to guide, excite and empower. The competition of modern enterprises is, in the final analysis, the competition of talents. Therefore, managers need to know how to recognize, employ and retain people. First of all, knowing people is the foundation. Managers should have a pair of "discerning eyes" that can accurately identify the strengths and potentials of each employee.
For example, some employees are good at innovation, some are good at execution, and some employees have leadership potential.
Only by accurately identifying these characteristics can we make the best use of our talents.
Secondly, employing people is the key. Managers should assign work to employees based on their strengths and interests, so that they can shine in their areas of expertise. At the same time, it is also important to focus on cultivating the diversity of employees to respond to the changing market environment.
In the end, keeping people is the goal.
In this era of increasingly frequent talent turnover, how to retain excellent talent is a problem that every manager needs to think about. In addition to providing a competitive salary package, it is more important to create a good working environment and development space for employees, so that they can feel a sense of belonging and achievement.
2. Stewardship: Sort out the clues and improve efficiency
Next, let's talk about "stewardship". When it comes to managing things, many people may find it confusing to get started.
In fact, as long as you master the right method, you can easily sort out the clues and improve work efficiency.
So, how do you do that?(1) Goal-orientedFirst of all,Be clear about the goals and plans for your work, and then prioritize and prioritize tasks. This ensures that everything is done in an orderly manner. To quote a famous saying:"All things are foreseen, and those who are not prepared are wasted. ”This sentence tells us that only by planning well in advance can we ensure that the work goes smoothly. Otherwise, it will run around like a headless fly and end up with nothing. Of course, it is not enough to have a plan, but also to focus on the execution and results of the work. After all, no matter how perfect the plan is, if it is not executed effectively, it is in vain. Therefore, as a manager, you should always pay attention to the progress of your work, find problems and solve them in time. At the same time, it is also necessary to conduct an objective and fair evaluation of the work results, so as to summarize lessons and lessons and make continuous improvements. Here's a common method:PDCA cycle. The PDCA cycle is a commonly used continuous improvement model, which includes four steps: plan, do, check, and act. Through the continuous cycle of these four steps, we can achieve continuous improvement and efficiency improvement of our work.
(2) Process orientation
In charge of things, we also need to make sure that things can be carried out efficiently and orderly. This requires us to establish a set of scientific management processes and norms. Just like a clock, every gear and every mainspring has its own role to ensure that the time is accurate. A process is a series of operational steps designed within an organization to accomplish a task or goal. It's like a map, providing a clear path for things to move forward. The process is like a well-designed track, so that the train can run steadily and smoothly, without derailment or deviation. It is able to simplify complex things and normalize chaotic things.
3. Caring for the heart: emotional care, cohesion
The core is probably the most overlooked, but the most important. After all, the human heart is flesh and blood, and who wouldn't want to work in a harmonious and pleasant environment?As a manager, we should always pay attention to the psychological state and emotional needs of employees, and win their trust and support with sincerity and care. For example, when employees encounter difficulties and setbacks, give timely encouragement and support;When employees make achievements and progress, they will be recognized and rewarded in a timely manner.
In this way, employees will not only be more engaged in their work, but will also cherish and care for the team as if it were their own home. You know, the human heart is the softest and most sensitive place. Only by truly caring about employees and understanding their needs and expectations can we earn their trust and support. So, how do you do that?(1) Emotional careIt's not just an empty phrase, it's about treating employees as if they were family. For example, it is necessary to pay attention to the working status and living conditions of employees, and give timely care and support. At the same time, it is important to respect the individuality and differences of employees so that they feel a sense of belonging and value in their work. Of course, it is not enough to be caring, but also to express recognition and encouragement to employees with practical actions. After all, people have self-esteem, and who doesn't want to be recognized and rewarded at workTherefore, as a manager, we should regularly award honorary certificates and bonuses to employees, so that they can feel the company's care and recognition while realizing their self-worth. I'd like to sum this up with an old saying:"Death to a man who is a confidant. ”This sentence tells us that as long as we truly care about our employees and understand their needs and expectations, we can unleash their unlimited potential and allow them to create more value for the company.
(2) Charm attracts
Of course, that's not enough. If you want to become a good manager, you must continue to learn and improve your management skills and leadership charm.
After all, the art of management is never ending to be learned
Write at the end:
In short, management is a wonderful journey of people, things, and hearts.
In this process, we are both explorers and practitioners.
As Peter Drucker said:"The essence of management is not to know, but to do. ”
As long as you manage people, affairs, and hearts with your heart, I believe that you will be able to reap full results and touches!