Course Description:
Execution is a word that has been often mentioned by business leaders, many enterprises solve the problem of execution, only solve the problem of grass-roots employees, that employees are not strong in execution, is the responsibility of employees. After training, the effect is also "itching through the boots", which treats the symptoms but not the root cause, and cannot solve the fundamental problem.
From the perspective of the organizational system, this course works together from the three levels of high, middle and grassroots levels, and fundamentally solves the dilemma of execution from the perspective of "traditional Chinese medicine", so that "execution" can be thoroughly implemented. Execution is one system, and promoting execution is another. This course covers both of the above systems!
Course Duration:
2 days (the duration and content of the training can be adjusted according to the situation).
Course format
1.Grouping: Before the start of the course, PK will be carried out in the form of groups to strengthen the concept of team, simulate the actual situation of the enterprise for PK and training, so as to find out the contribution and mentality of each employee to the enterprise.
2.Brand score: Set up a brand scoreboard, compare the brand score to the performance of the team, and each group obtains performance by constantly participating in interaction, participating in training, participating in learning and PK, and stimulating the enthusiasm and creativity of students.
3.Sharing: At the end of each half-day, all students will receive a sharing card, and share the content they have learned in the half-day in writing according to the teacher's requirements for sharing content, which will be scored, announced and included in the brand points by the lecturer. Every morning before class, there will be a group sharing meeting on the training content of the first day, and the dimensions of the sharing meeting are 5: theme, host, guest, freedom, and summary.
4.Interaction: There is a lot of interaction in the course, so that students can participate in it, invest in it, we believe that the highest level of management is to let customers participate in the operation, the highest level of management is to let employees participate in management, only continuous participation, continuous investment in student learning will be efficient.
5.Discipline: The discipline of this course is introduced before the course, and it is checked by the lecturer to ensure that the discipline is firmly implemented.
Course outline
Chapter IHigh-level: set the direction, do the promotion, organize the operation of peace of mind
1. Strategic combing - standing in the future to see the present, navigating for the enterprise 1The connotation of strategy: the explanation of "strategy" 2Strategy is the compass and navigation3The main contradiction of the four stages of the enterprise 4Cultural Strategy: What Means to Unite People's HeartsTools: Vision, Mission, ValuesStandard Tools: Strategic Objectives Template Method: 5 Dimensions of Strategic GoalsCase: Lu Qianghua 5Business Strategy: Why Make Business Development Tools: Three-Layer Business Chain Arrangement Table Training: Three-Layer Business Chain Sorting and Design 6Competitive Strategy: Why is it stronger than the opponentCase: Customer segmentation strategy tool for real estate: Customer value to curve analysis ideas: Think from the perspective of customers, which needs are not met 7Sustainable strategy: how can we build a long-lasting label effect: occupy the position in the hearts of customersExercise: strategic tacit understanding test to find the core competitiveness of the enterpriseExercise: strategic planning outline PK 2, cultural promotion - stand in the organization to see yourself, for the soul of the enterprise 1Culture has always existed, and it is a case that has been refined: the cigarette butts of the warehouse 2Culture take-off system method: 5-step method of cultural refinement: 6 channel methods of cultural presentation 3Cultural landing system**Case: How to do the military Cultural Method: 5 Methods of Cultural Implementation: Case Sharing Method, Benchmarking Method, Open Sharing Method, Outsourcing Thinking Method, Professional Accounting Method Tools: Inquiry Meeting Tools, Cultural Wall Tools, Small Speakers, Virus Detection and Killing, Brand Points
Chapter IIMiddle-level: Define roles, balance palms, and motivate the team to be effective
1. Perspective team - efficient teams do this 1The three core elements of an effective team: leadership, goals, and rulesCase: Characteristics of Dayan teamTools: 4A tool method: 3 steps of brainstorming method: 3 steps of system implementation 2The 3 Unifications of an Efficient Team: Thought, Voice, and Action**Case: Xu Mumu.
Second, the role positioning - "four do not sit" the middle level should do this 1The two major actions of doing magnifying glass vs atmosphere focusing: doing transformation and grasping the key point 2The two major functions of being a driver vs a passenger driver: being in charge of direction and being able to take responsibility 3Being an Instructor vs Babysitter Instructor's Questioning Guidance Technique Method "Three Give One Don't Give" Tool: Get rid of "monkey" harassment in one sentence 4Be a cheerleader vs press conference tool: incentive design table.
3. The application of power – shaping authority to do so1The 2 powers of leadership: positional power and personal power exercises: power distinction 2Subordinates' ** confrontation case: the department manager's embarrassing method: 5 ways to remove ** confrontation 3The 5 rights of subordinates to obey: legal rights, remuneration rights, coercive rights, expert rights, and exemplary rightsCase: Kangxi Dynasty IV, 5R implementation process - implementation should be like this1The main content of the 5R story: The monk hits the bell 2R1 Results are clearStrategy, culture, plan to be clearInstructions are clearMethod: Retelling Commitment MethodCase: Set Hotel Tools: Weekly Report Weekly Plan 3R2 Clear Interaction: 4 Trap Methods for Chasing and Killing in the Downtown to Beware of Subordinates Throwing Monkeys: 6 Ways to Deal with Subordinates Throwing Monkeys: Two Lectures and Three Tools: Job Responsibilities Conversion Corresponding Table 4R3 Inspection Powerful Case: Two Points of Law Enforcement Inspection of the Traffic Police: Error-prone Points and Convergence Points Case: The Most Bullish Principal Case: 08 Olympic Games Tool: Node Control Table Tool: Gantt Chart Method: 5 Dimensions of Inspection 5R4 Reward and punishment in placeWhat you want, you will reward what case: the 2 pillars of the puppy's response motivation: instant and ritualized methods: 5 combination cases of motivation: Tang Seng's incentive tools: low-cost incentive list 6R5 Improve the 3 dimensions of replication and copying: action, wisdom, and interpersonal summarization4F method: fact, feeling, discovery, future**: smooth trick 3 methods of improvement: increase method, delete method, progressive method.
Fifth, cross-departmental communication - cross-departmental get along with each other should be said like this1The three basics of communication: role, initiative, and mindset 2The main barriers to cross-departmental communication: professionalism, goals, personality 32 actions of cross-departmental communication: cooperation and arbitrariness 4The 5 major states of cross-departmental communication: cooperation, compromise, accommodation, avoidance, competitionCase: how will I do itCase presentation: Finance Department results, HRM results Method: Job rotation methodTools: Sharing session.
Sixth, problem solving - when encountering problems, "four steps" to break 1Problem & Problem Awareness 2Step 1: Defining the Problem Tool: 5w2h Exercise: Distinguishing Facts from Feelings: Defining 3 Types of Questions3Step 2: Decomposition Problem Tool: 4 Elements of Structured Decomposition Exercise: Judgment ** Unstructured Tool: Fishbone Diagram Method: Key Method 4Step 3: Determine the plan method: brainstorming method: comparative methodTool: Gantt chart case: Journey to the West 5Step 4: Execution Evaluation Method: Review Six-step Method: Decomposition Method Tool: Node Control Table Case: Execution of the Flag-Raising Ceremony 6Problem prevention ideas: If there is a problem, what to do: prevent the problem in 4 steps Case: fire prevention is better than firefighting method: raise the field of vision, extend the line of sight, and turn the perspective
Chapter IIIGrassroots: Take responsibility, get results, and come to me with answers
1. Independent personality - do what you should do, in order to do what you want to do 1Similarities and differences between company and home 2Three things in the workplace: what you should do, what you want to do, what you can do, 3The three unifications of the workplace: unified thinking, unified voice, unified action**Case: three unifications 4The three major professional qualities of workplace elites: obedience, initiative, and self-discipline 4A tools: goals, indicators, measures, and commitments5The three development states of workplace elites: dependence, independence, and mutual dependence6Independent personality: independent and responsible, independent and adhere to principle 7The five steps of reporting when encountering problems: acknowledging the problem, reflecting on yourself, coming up with a plan, taking action, and reporting the results.
2. 100% responsibility - if you don't want to take it, no one can help you 1Look inward and judge the case less: restaurant à la carte 2Dare to take responsibility, do not pass the buck to the victim and take responsibility training 3Take the plan, don't complain ** case: a window in winter 4Be able to challenge, don't give up on the case: never say never.
3. Result-oriented - stop relying on your mouth to say, we want results 1Busy is not important, the result is important, mechanical execution, enthusiastic execution, the same execution tool: focusing method 2Nine-paragraph result 1Case: Secretary of the Nine Sections 2Exercise: Nine-stage job function training 3Five-star results help you with no results, bottom line results, qualified results, excellent results, excellent results, 4Multiple choice questions for leaders, not question and answer questions, self-question 1, have you thought about it, self-ask 2, is there any other way5Outcome Three Elements: Useful, Evidence-based, and Defined Interaction: Result Definition Training Tool: Results Sorting Table 6Basic thinking.
Fourth, upward management - to make the leader appreciate, it is necessary to do this1The three criteria for accepting instructions reassures the leader, reassures the leader, makes the leader happy, and makes the leader pure-heartedTools: The "three musts" method of accepting instructions: repeating the confirmation methodSkills: Hearing the result, asking the result, and understanding the meaning 2Be a Proactive Feedback Tool: Six Opportunities for Proactive Feedback 3Structured thinking of reporting work: first conclusions, horizontal classification, and then ordering4Do more prevention, less routine behavior, exceptions, and accidents.
Fifth, internal customers - get along with colleagues, change the way of thinking more efficient1Customer value is the lifeline of the enterprise's product ** service plan 2Internal Customer Value Determines External Customer Value Enterprise Case: Whose Fault Is It Seminar Training: What Can I Do For You 3Enhance customer value: add, delete, and progressive4Distinguish four things: internal affairs, power things, other needs things, and transcendent things 5The five states of colleague collaboration: cooperation, compromise, accommodation, avoidance, and competition.
6. Time management - don't steal time, your working hours belong to the company1Looking for the Black Hole of Time - Where Did It All Go2The four characteristics of time: it cannot be open sourced, it cannot be throttled, it cannot be replaced, and it cannot be recovered3Addition, subtraction, multiplication and division of desk finishing 4Overcoming procrastination in four steps5Time Management Quadrant 6The three major techniques of time management: potatoes, frogs, tomatoes.
7. Efficient communication - communication is not as simple as you think1The three elements of communication: goal, content, and consensus2The iceberg model of communication extrinsic skills inner psychology case: how would you divide the case: report the crime 3The Three Problems of CommunicationRole QuestionsContentQuestionsMethodsQuestionsTools: Communication Plantable 4The four levels of communication are clear, heard, remembered, and doneThe three to one of communication are not given: to face, to respect, to praise, not to threaten 6The syllogism of communication: "Ask-feed-total", the two types of questions that are questioned, the two modes of confirmation, and the Tai Chi communication techniqueContact an instructor
Assistant*** Enterprise Consulting: Shishi 13857108608 (WeChat).