Gu Fengling. How to Respond to a Complaint from a First-Grade Elementary School Student: What I Feel About Xi [eb ol].（2023-12-08）
The first grade is the most vibrant, lively and joyful grade in primary school, which not only tests the teacher's endurance, but also tests the teacher's management ability. The following is based on what I heard from the Xi, ** how to respond to the complaints of first-grade elementary school students.
Understand performance: high frequency and nonsensical
According to my observations, first-grade students often run to the teacher's office after class, sometimes in groups of threes and fives, sometimes in groups of one, sometimes in pairs, and more often alone.
The students who came to the teacher, in addition to some reasons for having to come, were more likely to complain. Most of the problems are "so-and-so chasing and fighting between classes", "so-and-so playing with erasers in class", "so-and-so secretly running to the toilet" and so on. How to properly deal with this behavior of students is an important problem for teachers, because it is also closely related to the mental health of students. Teachers must correctly understand the child's complaint behavior and deal with it reasonably to ensure the healthy growth of the child.
Analyze the causes: punishment and performance psychology
There's a reason why first-graders love to sue. Based on Kohlberg's stage of moral development, we find that first-grade elementary school students are mostly at the pre-Xi level. This level can be further divided into two stages, namely the punishment-oriented stage and the pleasure-seeking oriented stage. The teacher is a kind of power in the hearts of the younger students, and what other students do may lead to punishment, so they do something wrong and report it. In addition, it is also related to the children's pursuit of self-expression, hoping to gain the teacher's affirmation of their view of right and wrong, in order to be praised.
Optimization strategy: cold processing and high attention
Although I am only a Xi, I still encounter problems with elementary school students complaining to me. I usually have the student who is complaining against the student who is accusing going to court to get to the bottom of the matter. It wasn't until I asked the teachers about this question that they told me that they used cold treatment more often. I have to admit that some children complain to the teacher, the content is varied, and the teacher must learn to use the "cold treatment" method appropriately, so that the child can digest the troubles of growing up by himself. Sometimes, not dealing with it is better than coping, especially for children with poor emotional control.
Of course, "cold treatment" here is not the same as not processing, but a more scientific and intelligent way of education. No matter what the student's complaint is, you should listen patiently and take it seriously. However, teachers should prioritize the most important issues, deal with big problems immediately, and let students learn to deal with small problems on their own.
In short, the child's complaint is caused by the characteristics of his age and thinking. Elementary school students in the lower grades often complain to their teachers at school, and the content and form of complaints are diverse, which often makes teachers overwhelmed. Therefore, the treatment method of "cold treatment and high attention" is also based on the reasons why students like to complain, which is reasonable and realistic.