What should I do if Jianying s one click sharing on Douyin fails

Mondo Technology Updated on 2024-01-19

When using the Jianying app for editing and production, many users may encounter the problem of not being able to share to Douyin with one click. This can leave you confused and frustrated, but don't worry, here are some workarounds to help you resolve the issue.

First of all, please make sure that you have installed the Jianying app and the Douyin app correctly, and have authorized Jianying to access the Douyin account. If these apps are not properly installed or authorized, Jianying will not be able to successfully share to Douyin.

Douyin authorization Jianying method: When logging in to Jianying account, you need to select "Douyin" to log in, as shown in the following figure.

How to log in to details:Open [Jianying] - select [My] - Login] (log in here, in the picture, "I have read and agreed" to tick" and "click "Douyin login").

If you've confirmed that there are no issues with the installation and authorization, but you still can't share, try the following solutions:

1.Restart the app

Sometimes, there may be a temporary problem with the app, and restarting the app may resolve the issue. Try closing the Jianying and TikTok apps, then reopening them and trying to share them again.

2.Check your network connection

Network issues may cause sharing failures. Please check that your internet connection is working and try switching to a different network environment, such as Wi-Fi or a 4G 5G network, to see if the issue is resolved.

3.Update the app version

If your version of the Jianying app or Douyin app is too old, there may be some bugs or problems. Make sure your app is up to date, and if it's not, go to the Store to update it.

4.Check the system version

If your mobile phone system version is outdated, it may not be able to support some features of the Jianying and Douyin apps. Please try upgrading your phone's system version to see if you can fix the problem of sharing failure.

5.Clear your cache and data

Sometimes, your app's cache and data can cause problems. Try clearing the cache and data of the Jianying and TikTok apps, and then try sharing again. You can find the option to clear your cache and data in the app's settings.

6.Contact technical support

If none of the above methods solve your problem, then you may need to contact the technical support team of Jianying or Douyin. They can provide you with more detailed help and solutions.

Hopefully, the above methods can help you solve the problem of Jianying's one-click sharing on Douyin. If you have any further questions or need further assistance, please feel free to contact me.

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